Minecraft store and mircosoft store

dannythederpkid · Aug 22, 2019

Recently I installed Minecraft again, high hopes to have fun with friends and my brother again. I planned on paying for realms on the windows 10 version. That way my brothers can play together with me and my friends. Yet I saw that my texture packs are gone,
skins, and mash packs, I was uh oh I'll just go to mange and install. My stuff wasn't there. I went on the Minecraft store and it was saying I had to re buy the stuff I already bought. Like is that some kind of sick joke, basically you too me it seem like
I got robbed for item I bought and used many times but the moment Minecraft is played no more and is deleted I lose all my stuff? I am little upset because I like Minecraft and play it with my brothers. It like y'all trying to get an extra buck out of me because
I took Minecraft off for a month. I want to know if I can get my stuff back like the pureBD texture pack, and my star war skins back in some way, or am I gonna have to purchase tht all again? Those who think I am complaining yeah I am I stopped playin g a
game I liked for a bit for other games then all of sudden my stuff is gone, that stuff wasn't really cheap it adds up. I just want the my purchase back if anyone can help that would be nice.

:)

XBF Erick C

Hey there dannythederpkid,

Have you already taken a look at your accounts
Purchase History to confirm that you have purchased the items that are missing. Of course if you have already purchased them you should not have to buy them again, any DLC that you purchase will not just be removed from your account due to inactivity.

Please take a look and let us know if you see the purchases.

XBF Eladio M

Hey danny

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with recovering content that you own on your account.

In regards to this, as long as you are logged into the Microsoft account that you

purchased all this content on, you should be able to use it on a different platform.

As long as you are using this account, your Minecoins and your Marketplace content will be available to you on any supported platform (any version of Minecraft without “Edition”
in the name).

Can you verify that you are correctly signed into the account that you purchased all this content on?

dannythederpkid

Yes I can verify that it is my account that is being used for the stuff tht purchase, how to prove it to you I do not know how but my I have issue and it might be the problem as to why I can't access my stuff it says I ain't connected to the internet but
I am I using a wired cable to connected to the internet and it says good connection

braveheatz

Customer support, did you bought it at a Mircosoft Store or a differnet store? Do you have the copy still?

StevenWay1

I'm aware I purchase via the mircosoft store, question is can it be played as a stand alone game on windows 11. Thanks.

Minecraft store and mircosoft store