Minecraft server xbox account unable to connect

Thank you for trusting Microsoft community, this is a man.

I'm really sorry to hear that you're unable to play with your Microsoft account, however you can visit Minecraft's website and check the connected accounts to your Minecraft account. If you're unable to find any connected accounts, you can go ahead and contact the support for Minecraft as we do not handle connecting accounts.

Please let me know if this answers your question.

Hi to all!

I've bought both Minecraft for windows 10 and android and I've downloaded the server.jar from Minecraft website.

I've configured the server and I'm able to connect from windows 10.

When I try to connect from Android version I receive the error "unable to connect to world".

I've tried multiple times, checked my online settings on the account, restarted both client and server, but I still not be able to play and clearly I'm missing something.

Can you help me?

Thanks!!

Tanks bro

Hello michael johnson2,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to join to a Minecraft server and is unable to because of the error message: "connecting to external server." Let us check on this together so you will get back to gaming.

Based on your description, you were unable to join the server on your mobile device. There are common reason that may have caused this issue, like Multiplayer in your account's privacy was not yet allowed or failed to connect to the internet or the current version of your Minecraft needs update or you are trying to connect to the server for Java not Bedrock version or you might need to contact the admin of the server you are trying to join.

Based on this support article (Minecraft Dedicated and Featured Servers FAQ – Home), you will need to be connected to the internet and select Join server to get started. Please check update of Minecraft on your device's application store to make sure you are up-to-date. For the child security, parents or the adults managing the Microsoft Family will be able to allow an account to join multiplayer and befriend players. To know more about it, please check these link:

• Understanding Minecraft Social Features for Child Safety Online – Home
  
• How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account – Home (minecraft.net)
  

Lastly, you may need to contact the admin of the server if you are joining a server for Bedrock Edition of Minecraft or Java.

We hope that helps! Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

My name is Fernando I'm an independent consultant, I'm happy to help.

If you are unable to connect to any of the Minecraft servers, then the problem is on your side of the connection. Click Refresh (Java Edition only) at the bottom of the server list. This step usually fixes minor connection errors.

I hope I helped and see you soon.

Same here it says server connection error unable to connect to servers...