Minecraft says I didn't buy it.

Discus and support Minecraft says I didn't buy it. in XBoX on Windows to solve the problem; I bought Minecraft in 2020, yet now it is saying I don't own it. I migrated my account in 2022 and successfully played on it. I checked the emails to... Discussion in 'XBoX on Windows' started by Keyan Baggett, May 4, 2023.

  1. Minecraft says I didn't buy it.


    I bought Minecraft in 2020, yet now it is saying I don't own it. I migrated my account in 2022 and successfully played on it. I checked the emails to make sure it wasn't a different account and I have the right email. Any thoughts?

    :)
     
    Keyan Baggett, May 4, 2023
    #1
  2. Keyan Baggett Win User

    Minecraft says I didn't buy it.

    Yes I have tried all that, thank you for your help and recommendations.
  3. Rostom L Win User

    Minecraft says I didn't buy it.

    Have you used the same Microsoft account to login to the game, Microsoft Store and the Xbox app?

    Our other option here is to reinstall your game or launcher. If it does the same thing, it would be best if you send a ticket directly to the Minecraft Team for them to investigate your issue properly. You may send a ticket here https://help.minecraft.net/hc/en-us/request/new
  4. Keyan Baggett Win User

    Minecraft says I didn't buy it.

    Hi, thank you for your reply. I was using Java edition. Thank you for the link to repair the launcher as well.
  5. Rostom L Win User

    Minecraft says I didn't buy it.

    Hi Keyan! Sorry to hear about what happened. Let's see what we can do about the here.

    To confirm, do you have the Minecraft Bedrock Edition for PC or the Java Edition for PC?

    To make sure if you still are using the same account for gaming, check your account Gamertag via https://account.xbox.com/Profile if you see the same gamertag. If it's a different one, you may be signed in to an incorrect account.

    Alternatively, try to sign out from Microsoft Store and Xbox app then sign in again.

    You may as well repair and reset your game or launcher, Microsoft Store and Xbox.
    Repair/Reset apps - https://support.microsoft.com/windows/repair-ap...
  6. Keyan Baggett Win User

    Minecraft says I didn't buy it.

    I still can't access the game. I can get into the launcher but it just tells me to buy Java.
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Minecraft says I didn't buy it.

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