Minecraft Realm Purchase Error

Hello urielrc,

Thank you for your post. I understand you are experiencing an issue with your purchase of a Minecraft Realm not accessible after purchase. For help with your Minecraft Realm, please check out:

Minecraft Help Center.

I hope this helps!

Hello, Matt. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

May I know if you have tried to complete the subscription with your card without saving it first on your wallet? If not, please try it and let me know.

Also, please try using different web browsers on an Inprivate / Incognito tab. If you use a proxy or VPN, please stop using it for testing purposes.

Please let me know how it goes.

Hi Faceandbook,

If you want to create a minecraft realm, its a server you'd have to purchase.

You can find all the details regarding realms below

https://help.mojang.com/customer/en/portal/articles/2461010-minecraft-realms

Creating a Minecraft Realm requires that you have a Mojang account with a Minecraft profile. If you don't yet own Minecraft, you can purchase it from our
store. If you have an old Minecraft account,
and still log in with your username, you need to migrate to a Mojang account to use Realms.

You can purchase or extend a Minecraft Realm from your account page. Alternatively, your subscription settings can be found in-game by selecting your Realm,
clicking Configure, then clicking Subscription.

Hello, libby. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Is this a Realm for Minecraft Java or Bedrock?

I ask because they are purchased through different platforms. Java Realms are purchased on the Minecraft website and Bedrock Realms (for Windows or Xbox) are purchased through the Microsoft/Xbox store.

Waiting for your kind reply.