Minecraft purchase is not in my Microsoft account

Discus and support Minecraft purchase is not in my Microsoft account in XBoX Accessibility to solve the problem; So I have had Minecraft for many years. I migrated it to Microsoft, and have an email showing which account it was migrated to. However, recently... Discussion in 'XBoX Accessibility' started by ANDREI RADU ENII, Feb 2, 2025.

  1. Minecraft purchase is not in my Microsoft account


    So I have had Minecraft for many years. I migrated it to Microsoft, and have an email showing which account it was migrated to. However, recently whenever I try to log in with that account, it says I don't own Minecraft. When I check my Microsoft account, it suddenly says that I haven't made any purchases with this account. What happened, and how can I get Minecraft back?

    :)
     
    ANDREI RADU ENII, Feb 2, 2025
    #1
  2. Youchan3070 Win User

    New Minecraft launcher won't connect since I changed my main alias from my Microsoft account.

    When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

    I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

    With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

    I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.
  3. Musumeci Tony Win User

    minecraft account stolen and migrated

    the minecraft account was not migrated to another microsoft account, but to a yahoo email. I am aware of the email, reference code, card details, purchase date, my Microsoft account information and my Minecraft name (which may have been changed). I don't need help recovering my Microsoft account, as I have already managed to recover it. But I wanted to ask for help in migrating Minecraft from the scammer's email to the original Microsoft account (which is the one I'm writing with). Obviously I will provide you at Microsoft with all the information necessary to get your Minecraft account back. (if I try to log in to the launcher with my Microsoft account it tells me that I didn't purchase the game, which is false and I can test it with the data I listed before).
  4. Summer Hood Win User

    Can’t find Minecraft confirmation email or order history

    When I purchased Minecraft, it prompt me to create a Microsoft account to link it with, which is the one I am using now. I am 100% sure this email is linked when I purchased Minecraft but it does not appear under my Microsoft account order history.
  5. Nathan Roberts (SN) Win User

    Unable to find the Minecraft confirmation email in inbox

    Hey there, Summer Hood

    Welcome to the Microsoft Community.

    I purchased a new Minecraft account (Microsoft) on the 12th of May 2022.
    Did you purchase a Minecraft account, or purchase Minecraft the game?

    However, I just realised that there isn’t a confirmation email in my inbox/junk mail. I recently have had an issue in Minecraft and they required my transaction ID from the confirmation email. May I know why I did not receive the confirmation email in my Microsoft account inbox?
    If you made the purchase using your Microsoft account, you should be able to see all your recent purchases here: Microsoft account | Order history

    Do you see it there?

    Nathan
  6. Nursemorph Win User

    What would happen to my Minecraft account if I deleted the Microsoft account assigned to it?

    I think you misunderstood, my Microsoft account still owns my Minecraft account, however, my Xbox account is also linked to my Microsoft account. Whenever I try to login and access my Minecraft account, it automatically signs me into my Xbox, which does not have the Minecraft account. It's still linked to the email, but my Xbox account is stopping me from getting into the account.
    The Microsoft account and Xbox account are one and the same...signing into an Xbox account would be the same as signing into a Microsoft account.....if I go into my Microsoft account history on my PC, it shows my Xbox purchases.

    That sounds like you have a second Xbox and/or Microsoft account which is linked to the Minecraft account
Thema:

Minecraft purchase is not in my Microsoft account

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