Minecraft PS5 keep logging me off my Microsoft account.

MadnessNX · Jun 10, 2023

Hello,
I'm writing this post because I have an issue with the PS5 version of Minecraft Bedrock.
Every time I restart the game, I'm forced to log in my Microsoft account, and all of my settings, such as controls, are reverted to default.
As long as I don't close the game in any way, I'm able to have access to the Microsoft account features, but I cannot access my content on the Microsoft store, preventing me to play the content I paid money for in other platforms. My Realm is also unavailable, even though I'm still charged for it every month.
My main issue is the fact that I have to log in every time I launch the game : How do I get rid of this issue and make Minecraft "remember" my account ?

Here are some of the things I already tried, and did not work :
- Uninstalling my game
- Deleting all save data on my PS5

- Going to the Microsoft account settings while in game and unlinking it from my PlayStation account

- Doing the same in my Microsoft account settings on a web browser

- Contacting PlayStation support

Help would be very appreciated, as I paid real money for a content I can't even play.
Thank you

:)

Tomm_A

Hello MadnessNX,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that the issue you are describing is in-game specific issue and best address to the game developer support team to get the best resolution to your concern. We will help you how to get there.

To submit a ticket, follow the steps below:

go to this link: Contact Us | Minecraft Help
Sign in your Minecraft account
fill out the form completely
click submit.

We are positive that you’ll get more relevant information and best resolution to your concern. We will be closing this thread here in community forum after redirecting this concern to the dedicated support team. Thank you for posting your concern here and have a great day ahead!

Sincerely,

Microsoft Community Moderator

AZZGALL123

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Denszeal

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

WattyNuela

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear you're some trouble when trying to play Minecraft on your PlayStation.
I would like to let you know that in situations like these (specific game / in-game issues), the recommended action is to reach out to the dedicated game support and report the problem. You can do it by visiting the next link:

https://help.minecraft.net/hc/en-us/requests/new

In case you need to know when it's necessary to reach Microsoft support or the dedicated game support, please visit this article:
https://answers.microsoft.com/en-us/xbox/forum/...

ManriqueHernandez

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Can you unlinked the fam fam 5 form

Minecraft pls

Minecraft PS5 keep logging me off my Microsoft account.