Minecraft ps5 issue

Hello Dear User

Welcome to the Microsoft Community.

I understand that you are having trouble on Minecraft on PS5, and I understand your confusion.

Based on your situation, I want to clarify that even if you can unlink the account, Sony will not allow you to link another Microsoft account afterwards:

How to Link Microsoft and PlayStation Accounts in Minecraft | Minecraft Help

Note: Once you link your Microsoft account to your PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be linked to other accounts.

If you choose to unlink your accounts, purchases will be refunded to the account that made the purchase. Even if unlinked, Microsoft and PlayStation® accounts can only be relinked to the original account.

Again, this is a Sony limitation. It is not a limitation imposed by Microsoft/Minecraft.

Regarding the emails you lost access to, depending on the specific situation of your account, you can try to recover this account, such as filling out the recovery form.

Please feel free to let me know if you have any further updates, thanks. 

Best Regards.

Lee-MSFT | Microsoft Community Support Specialist

I am having the same problem on Minecraft Bedrock on PS5, is there a solution for this issue on other platforms?

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Sorry, we only offer information about Xbox and Microsoft, you should go to another forum of players like you to help you with this problem.

Best regards,
Marvina.

Hi Lemonade, my name is Joel, I'm here to help you with any problems or questions you may have.

Lemonade, if as you indicate you have already verified the privacy settings of your Microsoft account and they are in the "allow" option, the failure that reports this can happen for reasons as simple as a temporary network error or even some interruption in the platform on which you use the game, in your case PSN. If this continues to happen to you, I recommend contacting PSN or Minecraft support directly.

If you require it again you can open a ticket with Minecraft support from the link

https://help.minecraft.net/hc/requests/new

Please note that this is only a public forum, I will respond to you in a short period of time as far as possible apologizing in advance for any delay in replying. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Hello Aldin, sorry to hear you're friend is having trouble.

First, I'd like to say that it's always best for the person having the problem to write in because they may have some extra information that we need. If you can have them create a new post on the forums or start an online chat with Support via https://support.xbox.com and click on Contact Us that would be helpful.