minecraft permissions not updating

Hi! My name is Ben a fellow member in the community and hope you are doing well!

When you tried changing your privacy settings, did you notice if your account was somehow added or a member of a family group? Normally if an account is detected as a child, a parent or admin account would be needed to remove the restrictions on the account.

Please try to check as well via https://account.microsoft.com/family page to see if you are member of any family group. If there are no groups listed, try to use a different browser next and access your "Privacy & online safety" settings again at https://account.xbox.com/en-gb/Settings/Home

Feel free to post back here with the result and we will try with the best of our knowledge to offer further assistance if there are still problems.

Kind regards,

Ben

i have tried restarting my computer and logging out/logging back in

Hi!

I think you need to allow storage permission for Minecraft PE:

System settings > Apps > Select Minecraft > Go into permissions and allow storage permissions.

I hope it helps

Regards

Hi,

this is not the problem. The problem is the restrictive privacy settings in the Xbox account. Additionally it turned out that the servers were out of sync. Thus the permissions displayed on one device when logged in, such as a MacBook, where different to the permissions shown on a Windows computer when logged in.

After going through the process of logging in and logging out and setting the permissions differently each time, and then ensuring that these positions updated correctly, we were able to use the chat option in Minecraft.

Summary: The problem is Microsoft Xbox account settings, and not Minecraft.

Perhaps Microsoft ought to stay away from well run companies instead of ruining them.

I have already done that to resolve a permission issue with minecraft several weeks ago, I only encounter this permission issue with my xbox account, not the overarching microsoft account.