Minecraft on PS5 - Login not working

Hi David!

That's great news that everything is perfectly working now on your end.

Have a great day ahead!

All figured out. Just had to login using a computer rather than the PS5. Works fine now

Hi there! This is Virginia O.

I understand that you are experiencing sign in issues with Minecraft.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

May I have the exact error you are getting when you tried to sign in?

Please give us an update. Thank you very much.

Hello Cam H, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you're experiencing difficulties when trying to log into Minecraft on your PS5. You may be being redirected to the Xbox login site due to the integration of Microsoft accounts in Minecraft for various platforms.

Link your Microsoft account with your PlayStation Network (PSN) account Once you've created a Microsoft account, be sure to link it to your PSN account in your PS5 console settings. This can be done in the "Accounts" or "Account Settings" section of the console. By linking your Microsoft account and your PSN account, you should be able to access multiplayer features and find friends in Minecraft.

Make sure you enter your Microsoft sign-in credentials correctly when trying to sign in to Minecraft on your PS5. Verify that your email address and password are correct.

Make sure you have the latest version of Minecraft installed on your PS5. Game updates often fix bugs and login issues. Check for available updates for Minecraft and install them if necessary.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi Chad, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using the same PSN account as well?

I believe you can only link one PSN account to one Minecraft account, if you disconnect it, I don't believe you will be able to link another PSN account to it.

I took this from the Minecraft site:

"WARNING: Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account that made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account."

I'll kindly ask you to chat with PlayStation Staff using Live Chat.

Please enter this link:

https://www.playstation.com/support/contact-us/?category=Acc&subCategory=oid

A PlayStation Support Agent can help you.

For more information, you can use this link: help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.