Minecraft on iPad won't login to Microsoft/Xbox account

Hello there!

According to the explanation you have provided, I believe that you will just need to verify your account and your issue will be resolved. Therefore, you will just need to follow those simple instructions, please go to account.microsoft.com > sign in with your account> verify your account using your security information.

You can also check this link for more information You can't sign in to your Microsoft account.

Hi,

i cannot log into my microsoft account on the switch. We cannot access the worlds my son has already made on his ipad version. After trying several times we now cannot get minecraft to even open on our ipad.

i am not very technical so please make any suggestions clear and simple 😊

Hello LouDan2529,

Could you please try these steps for me?

- try to reboot the Apple’s iPad

- change your microsoft account’s password.

- try to log in from the Minecraft’s official website at: https://my.minecraft.net/en-us/login/

- after it logs in successfully, go back to the game on the iPad and try to log in again.

hope it works for you

Thank you for your Replay.

I tried to log into minecraft.net , it won't work because my minecraft i migrated to Microsoft. I can't login the Microsoft account is gone. Can Microsoft redeem my account?

The Minecraft account is from 2009, so its quite Import to me.

Hi!

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Update: I tried login when iPAD was connected to another network (used my cellphone 4G) and it worked to sign in.

So there is something that is blocking connection (on WiFI) to Microsoft Account over iPAD from inside Minecraft.

As described in #4 below I have tried to open up all ports I can find from reading but no luck.Please advice; What are the ports used by Microsoft account in Minecraft on iPAD?

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I have recently purchased Minecraft on iPad but I am unable to play online due to problems connecting to Microsoft Account in game.


I am trying to setup so that me, my daughter and some of her friends can play together online.

Problem Description

I am unable to play on online servers or connect to any minecraft realms.
I am able to log into my Microsoft account in the game, or at least my GamerTag shows, but when trying to connect to a server I get the error message:

"You need to authenticate to Microsoft services".

Minecraft Realms are no able to load either with the error message:

"We could not connect to Realms right now. We will try again soon"

So I am able to play offline and on LAN but not online due to the errors above.

Microsoft account that I use runs without any restrictions (no children block of online play)

What I have tried

#1 I have confirmed that I can login to the Microsoft account with the Xbox app on the iPad so the credentials are valid.

#2 I have tried switching to a secondary Microsoft account but with the same erroneous result.

#3 I can login to the online servers from my Windows machine that runs on same home network and my network connection is otherwise stable.

#4 UPnP is enabled on router and I anyway opened xbox live port on router specifically (even though it should not be needed as I can login over the xbox live app), but same error.

•Port 88 (UDP)

•Port 3074 (UDP and TCP)

•Port 500 (UDP)

•Port 3544 (UDP)

•Port 4500 (UDP)

Updated: I also updated port forward to include:

UDP: 53, 1863, 3075, 16000

TCP: 53, 80, 1863, 3075, 16000

#5 Started hosting an online server with exact version as the IPadOS bedrock version, but same error.

System Info

Minecraft version: 1.14.30 (updated to latest)

iPad 10.2 7thGen

iPadOS 13.4

I would really appreciate some support in order to get this working.

I am happy to provide additional information on request.

Thanks in advance

Anders

Hi,

thank you for your advice. We have just found out that we had not logged into our microsoft account on the ipad minecraft 😞

so we have now started fresh with a new world in minecraft on the ipad. However, i still cannot access this new world on the nintendo switch minecraft