Minecraft.net says I don't own Minecraft but the launcher says I do

Same here, I own Minecraft for Windows 10 but nothing recognizes it. Minecraft.net claims I do not own it, the Xbox app says I own no games, and even though I can sign into the launcher it says "Failed to create profile" whenever I press "Play"

After uninstalling and re-installing everything, as well as signing out of every account, the only difference is that I am now also unable to install the Minecraft launcher. I installed a fan-made launcher and it also claimed I did not own the game.

If there is a way to fix this I would greatly appreciate it.

How do minecraft.net and launcher have anything similar? What I said is, I can't get access to the minecraft.net page as it says I haven't bought Minecraft even though I have and my Minecraft launcher has everything ok, except for the part that I can't login into my Mojang account because I think it was deleted

Hi Solomon, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

This happened to me as well, turns out I have used my other Microsoft account.

Can you please try to sign in on the Minecraft launcher using all Microsoft accounts that you own?

Please sign out on your Minecraft launcher and restart your laptop before signing back in.

You can also check this link for your reference: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi Firegamer425, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Load the game page and click on "Install".

You can also log into the Minecraft website and download the launcher from there.

https://www.minecraft.net/msaprofile

In case none of these options work, please, look for the puchase in your Transaction History:

Sign in to account.microsoft.com.

Select Payment & billing > Order history.

Then, copy the order number and contact Xbox Support.

Please enter this link for web chat: https://support.xbox.com/contact-us

If you prefer to contact them by phone, use this link: https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback: https://support.microsoft.com/home/contact

I hope this helps.

no , I don't have a Xbox and I'm trying to get the bedrock version on pc and I've seen videos of how to get it if u own java edition but they all say I have to get the Minecraft launcher on the windows store so I'm trying to get the Minecraft launcher on the Microsoft store but it say I own the game when I don't own it thank you for responding .