Minecraft needs old Microsoft account

Discus and support Minecraft needs old Microsoft account in XBoX Games and Apps to solve the problem; My son is playing mindcraft but wants to connect to other players.. apparently he needs to log into a Microsoft account that he registered with in the... Discussion in 'XBoX Games and Apps' started by zoey lea hateley, Dec 16, 2022.

  1. Minecraft needs old Microsoft account


    My son is playing mindcraft but wants to connect to other players.. apparently he needs to log into a Microsoft account that he registered with in the beginning and can’t change this.. unfortunately it’s really old and we cannot remember the password.. we have tried to reset it but Microsoft keeps saying not enough information to verify so we’re stuck .. has anyone got any ideas or can help?… it’s a ps4 not Xbox

    :)
     
    zoey lea hateley, Dec 16, 2022
    #1
  2. iTsFx Win User

    I was having problems with my account so I signed in with a new Microsoft account now I can't get back onto my old one on minecraft. I am on ps5.

    Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

    If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

    To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

    If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.
  3. Georges C. Win User

    Minecraft needs old Microsoft account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Zoey, in these cases of account transfer you should contact Mojang support, however in your case as your child does not have access to the account that was previously linked, it is unlikely that Mojang will be able to help you.

    https://help.minecraft.net/hc/en-us/articles/44...

    The ideal would be to retrieve this account beforehand to gain access to it.

    Minecraft Support

    https://help.minecraft.net/hc/en-us/requests/ne...
  4. zoey lea hateley Win User

    Minecraft needs old Microsoft account

    Can we just delete it and buy it again using his new email?
  5. Obsessive Power Win User

    Minecraft Login dosen't work for Win7

    Hi,

    I take it you haven't played Minecraft for a while on this old Windows PC?

    If you're attempting to log-in with your old Mojang account I'm afraid that it's no longer possible to do this. You need to sign in with a Microsoft account to continue to play Minecraft Java. This became mandatory from 10 March 2022.

    Indeed, the message at the bottom of your screenshot advising you of this.
  6. Ricardo Lechuga Win User

    Minecraft migration

    That's normal, you can't access the old Mojang account after the migration, you need to use the email you used to migrate the Mojang account to, in the launcher you need to select Minecraft Java and then Microsoft login and then use the email you use during the migration process
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Minecraft needs old Microsoft account

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