Minecraft multiplayer error

If you are a child account, you won't be granted access to the link since it requires an adult account to change them for you!

there is no parent account

Hello 원 이,my name is Marvina, I will be happy to help you.

I understand that you are having problems with Minecraft Mobile multiplayer. Here are some things you can try to fix the problem:

Check your Internet connection. Make sure your Internet connection is stable and has good speed. You can use a website like speedtest.net to check your download and upload speed.

Check your network configuration. Make sure your router is configured to allow online gaming. You can consult your router's manual for instructions on how to do this.
Check your device settings. Make sure your device is set to multiplayer mode. You can consult your device's manual for instructions on how to do this.

Update your device and the game. Updates may include bug fixes that may resolve connection issues.

Restart your device and your router. This may fix some minor issues that may be causing the problem.

Here are some specific steps for each solution:

Check your internet connection

Open a web browser on your device.

Visit a website like speedtest.net.

Run a speed test.

If your download speed is less than 10 Mbps or your latency is more than 100 ms, your Internet connection may not be fast or stable enough for online gaming.

Check your network settings

Open the web browser on your device.
Visit your router manufacturer's website.
Find your router model.

Download the router user manual.
In your router's user manual, look for the section on allowing online gaming. Follow the instructions in the manual to enable online play.

Check your device settings

Open the Minecraft app.

Press the Menu (≡) button.

Select "Settings."

Select "Account."

Make sure "Multiplayer Mode" is set to "On."

Update your device and the game

Open the app settings.

Select "General."

Select "Software Update."

Follow the on-screen instructions to update your device.

Open the Microsoft Store app.

Search for "Minecraft."

Tap the "Update" button.

Restart your device and your router

Turn off your device.

Wait 30 seconds.

Turn on your device.

Turn off your router.

Wait 30 seconds.

Turn on your router.

Source: https://educommunity.minecraft.net/hc/community/posts/17608320430740-Problema-multijugador-

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Hello Catfishy,

Thank you for contacting the Xbox Support forums. I understand that you and your friend are having connectivity issues when attempting to play Minecraft together. Before attempting the troubleshooting steps I include below, please confirm if either account is a child account. If so, the multiplayer account settings may need to be adjusted.

If this is not the case, please view: Minecraft Multiplayer Connectivity Issues and contact Minecraft Support if the error continues even after troubleshooting.

Thank you,

-Tali

Here you can find some troubleshooting tips for Minecraft multiplayer:

Minecraft Realms and Multiplayer Troubleshooting