minecraft 由mojang轉移到microsoft 帳號消失 [Minecraft disappeared from mojang to microsoft accounts]

[關聯使用翻譯應用程式。請注意，可能會出現語法不佳和語法不正確的情況]

好 阿南 阿南,



感謝您就您的問題與我們聯繫！

能否驗證您是否已登錄到現在擁有該遊戲的 Microsoft 帳戶？確保 已使用相同的帳戶登錄到 Xbox 應用和 Microsoft Store 應用。您還可以嘗試註銷並重新登錄 Xbox 應用程式，然後再嘗試再次啟動遊戲。

如果這不起作用，我們建議您聯繫 Minecraft 説明中心尋求支援。您可以使用以下連結與他們聯絡：

連結： Submit a request – Home (minecraft.net)

（注意：該網站似乎不支援您寫給我們的語言。可能需要其他翻譯服務）



在網站上時，我們建議提交支援請求票證，並選中以下下拉功能表選 ：



語言 – 使用您的首選語言

遊戲標題 – Minecraft： Java Edition 或 Minecraft。（在撰寫本文時，以下選 不適用於 Minecraft：Java & Bedrock for PC選 ）

我玩的平臺 – PC 或 Windows 10

您的問題類別是什麼 - 遷移支援

您的問題的主題是什麼？– 我無法訪問我的 Minecraft 帳戶



從那裡，請務必為表單提供盡可能多的資訊，以便在嘗試解決問題時幫助他們！



希望這有説明，

好

感谢您访问 Xbox 论坛。很抱歉听到您在迁移后遇到 Minecraft 问题。您不需要再次购买该游戏。

Minecraft支持有一篇出色的文 ，可以帮助您在卡在演示模式下解决问题。請參閱這裡的文 ： Minecraft： Java Edition Demo Mode – Home

问候

-隼鸟

[以上文字为机器翻译，可能 法准确代表原帖]

[The text above is machine translated and may not be an accurate representation of the original post]

Thank you for reaching out to the Xbox forums. Sorry to hear you are having trouble with Minecraft after the migration. You are not expected to purchase the game again.

Minecraft support has an excellent article which should help you troubleshoot your issue while stuck in the Demo mode. Please refer to the article here: Minecraft: Java Edition Demo Mode – Home

Regards,

-Hayabusa

Hello qing xiang luo,

We recommend looking at the Minecraft Migration FAQ for any questions or troubleshooting related to this process.

When you migrate that menu shows Minecraft and the Xbox profile separately because the Minecraft profile is used for Java and the Xbox for Bedrock.

If your problem is not addressed by the Xbox Support article, can you respond to this post to let us know specifically what you are needing help with?

Best regards,

XBF Drew

[This text is machine translated and may not be an accurate representation of the original post]

好 ，青翔羅，

我們建議您查看 Minecraft 遷移常見問題解答，瞭解與此過程相關的任何問題或疑難解答。

遷移時 ，該功能表會分別顯示 Minecraft 和 Xbox 檔案， 為 Minecraft 檔案用於 Java，Xbox 用於基岩。

如果 Xbox 支援文 未解決您的問題，您能否回復此帖子，讓我們具體知道您需要哪些方面的説明？

最好的問候，

XBF德魯

[此文本是機器翻譯的，可能無法準確表示原始帖子]

Hello IVY_0612,

Thank you for reaching out to us about your issue!

To receive the best support for your problem, you are going to have to submit a support request to the Minecraft Help Center.

Below I have attached a link to the website however, when visiting the website, I noticed I am unable to access the language that you have posted in. It is very possible that you may have to use a translator to navigate the website and submit your support request.

Link: Submit a request – Home (minecraft.net)

Once you have submitted a support request and they respond, please update us with results so we can view the progress of your issue.



Looking forward to hearing back,

XBF Dom