Minecraft Migration - E-Mail not sending

Discus and support Minecraft Migration - E-Mail not sending in XBoX Accessibility to solve the problem; Hey everyone, i need help with the Minecraft Migration process. I tried to start migrating with my 8 year old account, but for that i needed to... Discussion in 'XBoX Accessibility' started by CybernTechx, Feb 26, 2022.

  1. CybernTechx
    CybernTechx Guest

    Minecraft Migration - E-Mail not sending


    Hey everyone,

    i need help with the Minecraft Migration process. I tried to start migrating with my 8 year old account, but for that i needed to reactivate my old E-Mail, which is linked to the Mojang-Account. Then i tried to migrate, but i didn't recieve an E-Mail (not even in Spam or anything). I also can't change the Mail linked to the Mojang Account, because for that i need to secure an Account, but i also don't recieve the Mail with the securing details. Is there any way to work around this?

    Thanks very much in advance.

    :)
     
    CybernTechx, Feb 26, 2022
    #1
  2. CybernTechx Win User

    Minecraft Migration - E-Mail not sending

    Thanks for the reply, luckily Mojang support was able to fix my first problem.

    Unfortunately, I now have a new problem: when I migrate the account to a Microsoft account, I get the message "Something went wrong" (see attachment).

    Do you have any idea how to solve this, Mojang support could not help me there.
    [​IMG]
  3. PattyShepard92 Win User

    Minecraft Migration - E-Mail not sending

    Hi,

    I do have the same problem and I tried it now for many many times on different days

    and I still get the message above, that they can´t send me the code to verify my email to finaly start the migration.

    The support can´t help me, cause they just send me to a Bot and it can do absolutely nothing about my problem.

    Please, I really need help :(

    Patty
  4. XBF - Tali Win User

    Minecraft Migration - E-Mail not sending

    Hello CybernTechx,

    Thank you for contacting the Xbox Support forums. It sounds as though you have already tried several troubleshooting steps to resolve this issue. Next, I would recommend contacting Mojang Support directly. You may open a ticket by visiting Mojang Support - Contact Us.

    Additionally, you may view Not Receiving Mojang Studios System Emails for additional troubleshooting steps you may take if you have not done so already.

    Hope this helps!

    -Tali
  5. João EmersonSales C Win User

    Minecraft Migration - E-Mail not sending

    Me too, i can't receive the migration e-mail for any reason that i dont know, help me Microsoft
  6. XBF - Tali Win User

    Minecraft Migration - E-Mail not sending

    Hello CybernTechx,

    Thank you for your response. I'm glad Mojang support was able to resolve the initial error! If you're able, please try again today and let me know if you are still receiving this same site error. From my understanding, it should be resolved.

    Thanks!

    -Tali
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Minecraft Migration - E-Mail not sending

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