Minecraft/Migration account ( Can't access to e-mail)

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.

No, I had Minecraft for a long time, before it migrated to Microsoft, so I had my Minecraft on a google mail account. I deleted the E-mail address itself, and now when I want to log in from The Launcher itself I need to verify my email, which I can't because I can't access the email.

Hello MirosLP,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We know how important it is for you to access your account and get back to gaming. We understand that you are using your Microsoft account as it is still stored on your Microsoft Store. However, we would like to let you know that only you can reset your password, update the linked email account and recover your Microsoft account. Just to set your expectation, Microsoft account is managed by a completely automated server, and we do not have manual access to it.

The only way for you to update your Microsoft account's email address is to add it as alias and this can be done by accessing your account's profile page. By adding an email account as alias, you may change the primary email of your Microsoft account which will help you with your first concern. Please see the guide here: Add or remove an email alias in Outlook.com - Microsoft Support

For the password reset, no one here in Community can manage this because only the account owner should process this. Please check guide and walk -through steps from these support articles:

Reset a forgotten Microsoft account password - Microsoft Support

Reset your Microsoft account password - Microsoft Support

We believe that you can easily follow the steps from the support articles we shared. You don't need to provide any screenshot nor need to screenshare with anyone just to prove you own the account. As an account owner, you yourself is the only help you need. No one else knows your account and information well more than you do.

We hope you can get access your account soon. If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Okey I tried numerous things up to this point if there is something else you can point me to and try please send it here. I even found the transaction.

Hello MirosLP,

We know that our recommendation did not fit to your liking for help you needed. To be honest, no one here in Microsoft Community have advance tools to assist anyone with any account issues.

We hope you can access your account by at least using the device that is known to it or check the support articles we have given.

Thank you for your understanding.

Regards,