Minecraft - microsoft account disconnected. Gamer tag and worlds seem to be lost!

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Axman_882, how are you today? Hope you're well.

I'm so sorry to hear that. Axman_882, your son always used that same account, do you know if he migrated his account at some point. His account that was used to play has always been a Microsoft account?

Try to report this issue here:

https://help.minecraft.net/hc/en-us/requests/new

This is the help centre of Minecraft directly.

The xbox feature is part of your Microsoft account. Not all accounts have a gamer tag, but all xbox accounts are part of the Microsoft account. The gamer tag which is not a required feature of the Microsoft account is so that gamers can represent themselves
in a public manner to other gamers without revealing their actual account (which is the account email).

The gamer tag is not part of Microsoft security in any form, it may help you recover a lost account but just having a gamer tag will not give you access to or is part of the security for a Microsoft account. I did Xbox support for three years, I helped
recover many accounts while customer support was able to do that. I have never heard of a secondary gamer tag before. The only way to recover the account now is through the compromised account link listed above.

Yes, I could help but long as you promise you will play Minecraft with me on some of my worlds ok?

My gamer tag is:

I have exactly the same problem. I had to link my PSN to my Microsoft account to allow cross-platform play in Minecraft.

At first, the attempts to link my accounts failed (for several days). I found a work-around online that suggested buying a free resource pack from the Minecraft store.

I did this, and now someone else's gamer tag is displayed in the bottom left corner of my Minecraft screen. I do not recognise the gamer tag.

When I log in to my Microsoft account on a computer, all my details are correct. When I log in to xbox.com, it shows someone else's gamer tag (the same gamer tag that is shown on the Minecraft screen on PS4), but everything else looks correct.

I have been trying to get an answer from Microsoft Support on Twitter, with no success.

I am very concerned that this may have caused a security breach, either for myself or for the individual whose gamer tag has somehow become linked (to some degree) to my account.

I have been unable to find any way to unlink my PSN account my Microsoft account, in order to start again.

Any advice would be appreciated.

Regards,

Chris

So i found out that when i used my skype account linking the minecraft ps4 account microsoft made a gamer tag for me and once i realized this i just went ahead and changed it. I assumed it would use my playstation gamer tag . It didnt tell me that it would
be making one for me and it didnt even give me the option at the time to make my own. So once i logged into the microsoft account and looked at the xbox account stuff there was the odd gamer tag