Minecraft McDonalds skin not appearing

Hi there! This is Virginia O.

I understand that you want to know if you can use the McDonald's Skin for Minecraft Java Edition.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, the McDonald's Minecraft skin cannot be used in the Java Edition of the game because the McDonald's skin promotion is exclusively for the Bedrock Edition of Minecraft.

You will need to use the Minecraft: Bedrock Edition to access and equip the McDonald's skin.

Thank you for your cooperation.

Hello 友鐸,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. Can you confirm which skin did you get and how long has it been since you redeemed the code? As long as you see the skin on your order history (https://account.microsoft.com/billing/orders) then it should show up on your inventory.

If you haven't done it yet, please do try signing out your Microsoft account then sign back in. Then, go to Marketplace > My Content > Skins. You can try to set the filter to "Newest first" so that your new skins will show up first.

If you redeemed Fry Helmet, please note that is not a skin but a headwear. You can find it on Dressing Room > Character Creator > Style > Headwear.

For your reference https://help.minecraft.net/hc/en-us/articles/31... (English link, kindly use translation tool).

If you don’t see your redeemed content after 24-48 hours, you may need to reach out to Minecraft support so they can check. https://help.minecraft.net/hc/en-us/request/new...

I hope this helps. I will be awaiting your response.

Regards,
Belle

Hello Chicken,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your Minecraft McDonald's skin. Please try to check if your skin is listed in this link https://account.microsoft.com/billing/orders

If it is listed in there, please try to sign out your Microsoft account from Minecraft then sign back in. Then go to Marketplace > My Library / My Content > Skins. Look for the Soda Potion skin in there. You can try to set the sort option to "Newest first".

For your reference https://help.minecraft.net/hc/en-us/articles/44...

I will be awaiting your response.

Regards,

Belle

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

So that means if i buy the skins from another version of minecraft but from the same account then i try to use the skins from the other version of the account they dont appear purchased?