Minecraft marketplace refunds

Xbox support will offer refunds on Marketplace purchases (not just Minecraft) on a case-by-case basis.

In the case of the Minecraft refunds. They are only offering that refund to people who do not have a HDTV, who purchased Minecraft before the 11th of May. That was the date they changed the game's description on Xbox Live. Give support a call.

@Turbo

Minecraft splitscreen will not work on SDTV's.

To file for refunds you need to fill the refund form: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

According to this article, all sales for Minecoins regardless of platform are final.

https://help.minecraft.net/hc/en-us/articles/360035130471-Minecraft-Marketplace-Issues

So, you're advised to check out this FAQ over the mInecraft Marketplace for issue regarding it if anything is broken, not displaying correctly, or otherwise 'bothersome.'

https://beta.support.xbox.com/help/games-apps/game-titles/minecraft-marketplace-faq

Though most digital currency purchases aren't refundable... you can try nevertheless...

https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Hi Kristan

If you bought it through Marketplace then they must be a Marketplace partner. You might need to send feedback to Mojang directly by going here: https://support.xbox.com/help/games-apps/game-t... and click "Get help with Minecraft on different devices" and click "Submit a request".

However, there's no way to reverse minecoins once you purchased it on Marketplace thus, you can process a refund by going to xbox.com/refunds for the minecoins you bought and if it's not listed, you can use the refund form here: https://support.xbox.com/en-US/forms/request-a-... to manually request a refund.

I found the problem. On the Microsoft Store, it was for Xbox One, not Bedrock edition. On the Minecraft Marketplace, it says I need to purchase it again. However, I still cant refund it