Minecraft Launcher can't verify I own Minecraft!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Dimitris

I'm starting to see some reports from other players about this.

It seems that right now there is a temporary problem with Minecraft servers

If you don’t mind please try waiting couple hours, but if the issue persist please report this problem to the team here:

https://help.minecraft.net/hc/en-us/requests/new

Thank you for verifying and thank you for your continued patience. We understand your frustration and hopefully we can find a resolution that does not involve you having to purchase the game again.

I have a few more questions that will assist me while trying to investigate your issue.

Can you verify that you are signed into the correct Microsoft account that owns Minecraft: Java Edition in the Microsoft Store app, the Minecraft Launcher and the laptop itself? Can you also try installing the Minecraft Launcher in the Xbox app (not be confused with the Xbox Companion app)?

When you say that you've download Minecraft Java from Minecraft.net, are you referring to their launcher? You can try downloading their alternative launcher here: Minecraft Alternative Downloads | Minecraft

Hello Dr.TUO,

Thank you for reaching out to us about your issue!

We recommend trying to install Minecraft through the Minecraft Launcher located in the Xbox app instead of the Microsoft Store. Launch the Xbox app and verify that you’re signed into the account that owns the game. After, search for Minecraft. There you will find Minecraft for Windows + Launcher.

Let us know if that helps,

XBF Dom



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Hello, Dilan A. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

Please check if you can access the game by following the steps I’m going to share below:

-Download and open the Xbox app on your PC
-Verify that you sign in the Xbox app and the Microsoft account with the account that you used to purchase Minecraft.
-On the Xbox app, search for the Minecraft launcher once you click on Library and download it.

Note: in case the Minecraft launcher doesn’t appear there, look for it and download it by clicking “Microsoft Store” on the Xbox app.

-Once downloaded the Minecraft launcher, access with the account that owns the game and try launching Minecraft for Windows when the launcher downloads all the dependencies.

When I click buy from the Minecraft launcher it takes me to this website https://www.minecraft.net/en-us/store/minecraft-java-edition?ref=Launcher I'm not logged in and it has the option to purchase Minecraft but after logging in to the that website with same Microsoft account that I had logged into the Minecraft launcher with the purchase option is replaced with Already own Minecraft? Download it again. and the launcher download button.