Minecraft Java "Failed to create profile"

Hello everyone,

Before contacting support, please confirm if you are using a free Java version of the game. If you are, try to play offline to see if this resolves the error. If the error persists, follow the steps below.

Users facing a similar issue are requested to contact Mojang customer support at Submit a request – Home (minecraft.net)

Additional details regarding the bug and how to submit your customer support ticket can be found here: Minecraft Bugs - Failed to Create Profile

Official note from Mojang

"If you're having this issue, log an incident with Mojang customer support: https://aka.ms/Minecraft-Support.

Please start that support ticket with the following text: "Reporting from MCL-20496 to provide the requested information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher_log.txt file (from this location on your PC: %appdata%\.minecraft) , your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock"

Thank you,

-Tali

Hello. Thank you for providing a workaround to the issue, however, I only found this article after I made my account. Is there any way that I can fix the "Failed to create a profile" problem on my current Microsoft account?

I just logged out and back in and it worked!

I've just encountered this issue, and found by accident that the VPN I had on was the problem. I turned it off for a different reason and then suddenly the creating the profile worked.

I think that this problem should be fixed quickly. It is unacceptable to have a bug like this continue indefinitely. I believed my old Minecraft account had been hacked because of this same message so I paid for a new account under a second email address and then found it does that same thing.

Time for a class action lawsuit against Microsoft to prevent lazy and incompetent management/maintenance of software.