Minecraft is not supported on my laptop. Can I get credit so I can use it on another device?

Hi, Diana. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Since the game is not supported by your laptop, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



You can get the order number from this link, https://account.microsoft.com/billing/orders.

I have following devices in my list:

1. Laptop 1 - recently added

2. Laptop 2 - old

3. X-BOX

4. Desktop PC

apart from the above, I havent added any device to my list. The new laptop (Laptop 1) which my son is using is purchased outside india and we bought Roblox using Microsoft Store using other currency which is another Microsoft Store Account (User 2). I have
logged out of this User2 and using my account (User 1) and purchased Minecraft in laptop 1 and trying to install and it is failing to install.

Hello,
Ok, so I guess it won't work if my console can't host my laptop, which sucks knowing the Xbox can do it with my phone, and my laptop can also cast to another laptop using the Wireless Display app.

Try to log in your account to another device ( PC, laptop or phone ) or to another console.

If you can log in your account to another device, it means that your account have a good status.

Try to remove your account from the console, do a restart and add it back again

If you cannot log in your account to another device, do contact the Xbox support so they can check your account status.

Guys I believe it DOES NOT work actually. Laptop HDMI's are for OUT not IN. Thanks anyways