Minecraft is gone

Discus and support Minecraft is gone in XBoX Accessibility to solve the problem; Mine xbox account disapered including the game when i try to log into it, it created a new xbox account whitch says it dosen't have the game meaning it... Discussion in 'XBoX Accessibility' started by Bartosz Kowalski2, Dec 19, 2022.

  1. Bartosz Kowalski2
    Bartosz Kowalski2 Guest

    Minecraft is gone


    Mine xbox account disapered including the game when i try to log into it, it created a new xbox account whitch says it dosen't have the game meaning it tells me to buy minecraft again its like the account was deleted form existance idc about the account anymore i made many threads about it and i still cannot get any help form anybody i simply want my game back i got proof of purchase and everything please help

    :)
     
    Bartosz Kowalski2, Dec 19, 2022
    #1
  2. Allebas Win User

    Minecraft gone

    Hi,

    Sorry you dont see your game under "ready to install" list. You can always check your purchases history online and redownload the game from the website and if your have your account set to home on your Xbox it will automatically download to it. Here's
    how:

    Sign in to the Payment & billing page with your
    Microsoft account.

    Note If you don't know your Microsoft account email address or password, use the Lost
    Account Solution     or the Lost Password
  3. McGuckit Win User

    Minecraft gone

    the game was given for free to anyone who owned the xbox one edition, so i doubt it will be in my purchase history. And it is a digital copy so no disc.
  4. Georges C. Win User

    Minecraft is gone

    Hello again, check the opening hours and then click on "Contact Us", and choose an option from the menu.
  5. Georges C. Win User

    Minecraft is gone

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Bartosz, if your Microsoft account that had Minecraft went missing and you managed to create another account with the same email means that it was hacked, in which case you should try to recover it.

    Because you created another account, the recovery form should not work for your process, in this case you should contact Xbox Customer Service and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

    https://support.xbox.com/en-US/contact-us
  6. JhonSnow777 Win User

    Minecraft gone

    If its a digital copy you will have an email that confirm this purchase, you can use the link to re download the game
Thema:

Minecraft is gone

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