Minecraft is gone in my account? How do I get it back?

I advise you contact Microsoft for further assistance as I do not have any access to your account details. To contact Microsoft support kindly visit: support.microsoft.com

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

Here is a thread with a possible solution to a similar issue to the one you're currently faced with: https://answers.microsoft.com/thread/bfeb2718-819a-4794-ac9c-11779b45448b

The advisor recommends installing the launcher on your primary hard drive and removing all accounts connected to the launcher. You can then log in with the Microsoft account you used to migrate your account and see if that resolves the issue.

I hope that helps.

Hi, I have installed the launcher and had it on my primary drive, it doesn't work as it still prompt me to buy Minecraft. It seems that Minecraft is no longer linked my Microsoft account from the Apps & Services page. What had happened? I am starting to freak out as Minecraft is not in it. What should I do?

Hi, Remco! It's my pleasure to assist you with this today.

Please verify if your credit card is listed here. If not, you can add it for now, then click on 'Investigate' to check for any associated transactions

https://account.microsoft.com/billing/payments

It will display a partially masked email, providing a hint about which account the transaction is linked to.

I'm looking forward to your response so we can sort this out.

Thank you!

Thank you for your consideration but I tried to contact the Xbox support and I can't find a good way to describe the problem. I also tried to contact the virtual agent but it cannot deal with the problem that I have.