(minecraft) i didnt get the vanilla cape since last year

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them on May 31, 2022, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link; https://help.minecraft.net/hc/en-us/requests/ne... so they can have it checked for you.

Hello Loop,

Nilay here and I'm glad to answer your query today.

The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them before June 6, 2022, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 so they can have it checked for you.

Source: https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

Good Luck

Hi Mauricio! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft. No worries, let me help you sort this out.

Based on your description, since this was a promotional offer from Minecraft published on 08/15/2022, it might be possible that the system detects that your account is not eligible for the promotion.

https://www.minecraft.net/en-us/article/introducing-vanilla-cape

According to Independent Advisor John P_14: https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

"The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link: https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 so they can have it checked for you."

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Robi! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Since this is a promotional offer from Minecraft and it's been 2 years, they all managed to release those items to the eligible users. If you still haven't received yours, please directly contact the Minecraft team by sending them a ticket through

https://help.minecraft.net/hc/en-us/request/new

So they can further check your account through their system correctly.

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

You may also check this link for reference:

https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SQUEEZEDHEN

Can take a while until you get the vanilla cape finally.

According to the official Vanilla cape FAQ:

"We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

As long as you meet the requirements you're going to receive it.

You can double check the previous and more here:
https://help.minecraft.net/hc/en-us/articles/83...