Minecraft : How to find the microsoft email adress i migrated my Mojang account to ?

Hello Warren Jezo,,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you have migrated your Mojang account to Microsoft account and cannot remember which Microsoft account it was migrated. Let us see how we can help.

If you have not remembered which Microsoft account, you have use to sign in to Minecraft, you can check on the devices where you usually used to play. If still does not help, the best way that we can do is contacting directly Minecraft support. Let us help you how to reach them.

You can reach Minecraft support and submit a ticket through the link below. We have also found an official article from the game developer support team that suggests making ready of your transaction ID and then contact the support through the link below.

• What is a Transaction ID? | Minecraft Help
  
• Contact Us | Minecraft Help
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

Hi Darhyl,

I migrated my Minecraft account from a Mojang account, and I purchased the game from there somewhere around 2010 so not sure how I would go about finding my game license. I have an email from Mojang to the email associated with my Microsoft account saying account migration was successful. But now when I log into the account I can't see it. I think I may have multiple accounts associated with a single email address. Is this possible?

Hello cch176,

Thank you for reaching out to us about your issue!

I have a couple of questions for you that will assist me when investigating

Are you positive that you purchased Minecraft: Java Edition through Mojang using a Microsoft account and not a Mojang account?

Is Minecraft: Java Edition the only version of Minecraft that you own?

How are you trying to load the game? Are you using the Minecraft Launcher through the Xbox app or another method?

Have you followed the Mojang account to Microsoft account migration steps? You can find those here: How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

I would verify that your purchase was successful by searching for a confirmation email in the inbox of the account you used to make the purchase.

Hi Jesse,

Thanks a lot for your support!

I wonder if purchasing another Minecraft will solve the problem:

My older son does not want to loose his account, that is currently a Mojang account, and cannot be migrated to Microsoft.

My younger son is using the older son Microsoft account to play.

Each one purchased a different Minecraft (different Transaction ID)

Current status is:

Son#1 - using a Mojang account with *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Son#2 - using Microsoft account with *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** == > I want to change this to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** Microsoft Account which is currently not using Minecraft under his account.

This way son#1 can migrate from Mojang (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) to Microsoft (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***)

So can you please describe how another purchase will help here? how to purchase the 3rd game?

I don't see how another purchase can solve the problem

Thanks