Minecraft - Having issues changing my skin

Anonymous_687 · Sep 1, 2023

I have just installed the launcher and the game (java edition) and found a custom skin I want to use. However, any time I click "Use" on the skin, it says "Sorry! Something unexpected went wrong..."

This also happens most times I select one of the pre-prepared skins, though it feels like I'm rolling dice on whether or not it actually changes - when it comes to the custom skin, however, it always comes up with the error.

(I am trying to attach an image but it is failing to upload)

:)

Tomm_A

Hello Anonymous_687,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are having issue in selecting skin with your Minecraft: Java Edition due to an error. Let us check and see on what we can do to help address your concern in a timely manner.

It seems that the issue you are describing is a game specific issue and best address to game developer support team which is Minecraft Support. What we can do to help resolve your concern is providing you some basic troubleshooting provided by the game support team or point you to the right support team to get the best assistance. For now, allow us to do the best we can.

We would like to ask few questions to help us isolate the issue further.

1. Have you migrated to Mojang account to Microsoft account?

2. What device are you using to play Minecraft?

3. What troubleshooting steps have you done so far to help resolve the issue? Are you using the most up to date Minecraft Launcher?

By the way, you can only change skin if you have migrated your premium account to Microsoft account. See: Minecraft: Java Edition Skins | Minecraft Help You can also check the troubleshooting steps provided in the link.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Stroyer X

Im pretty sure this is happening to everyone right now

bl1533

1. Yes

2. Windows 10 Alienware PC

3. N/A

jayden clemans

So, I have everything and NOTHING they suggest is working to fix this issue and it's so frustrating. what can i do to fix this

Jayden Netuohcs

Hello i have the same problem just bought a new minecraft account wanted to change my skin and it just says something like Sorry! Something unexpected went wrong..

1: This account wasnt even a mojang account just bought it my other 2 accounts where mojang accounts but i migrated them and it works for that accounts

2: A windows 11 laptop with a rtx 3050ti and a i5 16GB ram

3: Changing skin names and changes skins doing it from the website indstead of the minecraft launcher (I have 2 launchers the same logo but one like white/pink and the other green and both launchers dont work_

Minecraft - Having issues changing my skin