Minecraft - Game is "Gone"

Discus and support Minecraft - Game is "Gone" in XBoX Accessibility to solve the problem; Hi, Not sure if this was an issue before, but I have purchased Minecraft many years ago, and recently when I tried accessing it I cannot anymore, as... Discussion in 'XBoX Accessibility' started by Waffles_, Feb 28, 2023.

  1. Waffles_
    Waffles_ Guest

    Minecraft - Game is "Gone"


    Hi,

    Not sure if this was an issue before, but I have purchased Minecraft many years ago, and recently when I tried accessing it I cannot anymore, as the Play now button turned into a buy now, and I only had the option to re-purchase it again.

    I believe it should be the java edition.

    Is this due to me not transferring my account over to microsoft in time or something? Is there still a way to get my access back or am I out of luck and have to re-purchase again?

    Thanks

    :)
     
    Waffles_, Feb 28, 2023
    #1
  2. Nicolas Linnell Win User

    Lost all my games and got hacked what now?

    I am in my account but all my games are gone. "Sea of thieves and Minecraft" What now
  3. Allebas Win User

    Minecraft gone

    Hi,

    Sorry you dont see your game under "ready to install" list. You can always check your purchases history online and redownload the game from the website and if your have your account set to home on your Xbox it will automatically download to it. Here's
    how:

    Sign in to the Payment & billing page with your
    Microsoft account.

    Note If you don't know your Microsoft account email address or password, use the Lost
    Account Solution     or the Lost Password
  4. McGuckit Win User

    Minecraft gone

    the game was given for free to anyone who owned the xbox one edition, so i doubt it will be in my purchase history. And it is a digital copy so no disc.
  5. Georges C. Win User

    Minecraft is gone

    Hello again, check the opening hours and then click on "Contact Us", and choose an option from the menu.
  6. Georges C. Win User

    Minecraft is gone

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Bartosz, if your Microsoft account that had Minecraft went missing and you managed to create another account with the same email means that it was hacked, in which case you should try to recover it.

    Because you created another account, the recovery form should not work for your process, in this case you should contact Xbox Customer Service and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

    https://support.xbox.com/en-US/contact-us
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Minecraft - Game is "Gone"

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