minecraft founders cape removed from my minecraft bedrock account

Hi 4mlevvy!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're having trouble with your Minecraft founder's cape. One possible reason for this issue is that the founder's cape may have been removed from your account due to a violation of the Minecraft End User License Agreement (EULA). Another possible reason is that there may be a syncing issue between your Microsoft account and your Minecraft account.



To resolve this issue, I recommend that you try the following steps:



1. Check your Minecraft account settings to see if the founder's cape is still listed as one of your owned capes. If it is not, then it may have been removed from your account.



2. If the founders cape is still listed as one of your owned capes, try logging out of your Minecraft account and then logging back in. This may help to refresh the syncing between your Microsoft account and your Minecraft account.



3. If the issue persists, you can contact Minecraft support for further assistance. They may be able to help you recover your founder's cape or provide more information about why it may have been removed from your account.



I hope this helps! Let me know if you have any other questions or concerns.

Greetings,

RodelioP.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Founders Cape that was removed from your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check your Minecraft account settings to make sure that it is still listed as an owned cape.

To do this, go to your Minecraft account settings: https://www.minecraft.net/en-us/msaprofile and see if the Founder's cape is still listed under "Capes".

If it's not there, log out and back in to your Microsoft account because this can help refresh the syncing between your Microsoft account and your Minecraft account. After logging in, please check if the cape is there.

Thank you for your cooperation.

Hello Tadhg,

Let me help you with your concern today. Please note that this is a public forum,I apologize for a delay in response.

Sorry to hear you're having trouble with your Founder's cape. If you do not see it under Dressing Room > Capes, you will have to reach out to Minecraft as they have their dedicated support. You can reach out to Minecraft support here https://help.minecraft.net/hc/en-us/request/new...

Kindly note that this is a public forum, so no one has account access in here.

For your reference on Where to find Dressing Room content such as Capes https://help.minecraft.net/hc/en-us/articles/31...

Regards,

Belle

Hi
My name is Rishabh, I hope you are doing great out there. I’m happy to help you with your question.

If you've lost your Minecraft founder's cape and it's not appearing on your Xbox or PC, here are some steps you can take to try to resolve the issue:

-Check Minecraft Account:
Ensure that you're using the correct Microsoft account that was associated with your Minecraft founder's cape. Sometimes, using a different account can lead to not seeing the cape.

-Reboot Minecraft:
Sometimes, a simple restart of the Minecraft game can help refresh the cosmetics and show any missing items.

-Check Mojang Account:
If you received the founder's cape, it should be associated with your Mojang account. Log in to your Mojang account (the one linked to your Minecraft account) and check your transaction history or account settings to confirm that the cape is listed.

-Check for Updates:
Make sure that both your Minecraft game and the platform you're playing on (Xbox, PC) are updated to the latest versions. Updates can sometimes resolve cosmetic display issues.

-Check Game Settings:
In Minecraft, go to the "Profile" section and make sure that cosmetic items, including capes, are enabled in your game settings.

-Wait and Be Patient:
Occasionally, cosmetic items like capes might take some time to appear due to server syncing. Give it some time and check again later.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

Hi Attackeh,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft cape and it's not yet showing in your inventory.

Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

Wait for notification that your cape was granted or redeem your code.

Start the Minecraft Launcher.

Sign into the Launcher using the Microsoft account you use to play Minecraft.

Start the latest release of Minecraft: Bedrock Edition.

Select Dressing Room and locate your item in the appropriate section.

Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

Sign out of the Minecraft Launcher and close the application.

Restart the Minecraft Launcher and sign in again with the same Microsoft account.

Select Minecraft: Java Edition in the Launcher.

Select Skins.

Highlight the skin you are currently using.

Click … and select Edit.

Click your cape and select Save & Use.

It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

Regards,

Alvaro