Minecraft for Windos 10 doesn't start

Hi Anita,

Thanks for reaching out to us. If you redeemed your Minecraft game code it will show under your Microsoft account orders. If it's not showing up under the account you're checking it could be a possibility it was redeemed in a different account. I suggest
for you to go over your accounts that you have and check the
order history to see if you find where you redeemed this game code. To be able to use the game and have access to it you need to have the game owned on your account.

Check this article out
'How to find games and game content after you redeem a code online for Xbox One'

Hope this information helps.

the new that are saying that they do to improve exbox one is an application or a new console to be installed ose actualisara console with windos 10

yes, in the xbox application for pc, below the game title the legend "windows 10" appears, also in the microsoft store, a legend "game pass: Windos pc" appears

Hi Evix Erm

Thank you for posting in the Microsoft Community forum. I hope you're doing well.

Based on your description, it seems to be that you have a problem with your Minecraft that doesn't start after update. Let's work together to find the best solution to this problem.

Since you've already tried other troubleshooting steps, I would suggest that you try udpdating your Windows system. In this way you can get the latest builds that would match with the latest updates on your Minecraft.

After the update, restart your device then try again accessing your Minecraft if it has the same problem or if the problem is fixed.

I look forward to your reply.



Sincerely





Microsoft Community Forum Moderator

Hello Evix Erm,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Sincerely





Microsoft Community Forum Moderator