MInecraft Dungeons crash

I have. Cant really think of anything else to try

You mentioned restarting the console, but have you done a hard reset to clear the cache?

Hold the power button for 10 seconds then press it again to reboot the system.

Hi there

So this is for the game crashing on pc correct and not xbox?. Was about to ask if you reinstalled the game, I would suggest contacting the game forum Here is a link to help you contact them and find more information it. https://help.minecraft.net/hc/en-us/articles/360041345271-MINECRAFT-DUNGEONS-FAQ

Hello George Clensy,



Greetings!



Thank you for posting in Microsoft Community.



It appears that you are experiencing random crashing issue with Minecraft Dungeons in your Windows device. Let us check and see on what we can do to help resolve your concern in a timely manner.

As per game developer support team, crashes can occur on your device for many reasons. Some common issues that appear on Windows may cause these two errors:

• Unreal Engine is exiting due to D3D device being lost.
  
• GameThread timed out waiting for RenderThread.
  

These crashes may occur when using an integrated graphics chipset or not meeting the minimum requirements needed to run Minecraft Dungeons. Try the following to help reduce crashes:

• Ensure your PC meets the Minimum Requirements. 
  
• Update graphics drivers for NVIDIA, AMD, or Intel graphics cards. 
  

When the game crashes, a prompt appears with crash reporting information that can be sent to the team if you want to submit it. This information helps us fix crash issues in future updates. To submit your ticket request, follow the steps below:

• Go to this link: Contact Us | Minecraft Help
  
• fill out the form by providing the needed information.
  
• then click Submit.
  

For your reference, see: Minecraft Dungeons FAQ | Minecraft Help

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

the crash reporter came out for every crash, and i just click send and restart( but it doesnt restart though).

Unhandled exception



Dungeons

this is what i get.

I got 3 crashes during my playtime today.

1. I start the game, press start then crash.

2. Start the game again, no crash this time and manage to finish a dungeon, when i come out of dungeon, crash again( i didnt see the base at all).

3. Start the game again. press start and crash again.