Minecraft dissapeared after redeemed key for 1 day?

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

May i ask, can you check your purchase history tied to this account and see if the redemption appears?

This will usually happen if you arent using the same account that it was redeemed onto.

the points it was there for 3 days but dissapeared after and the promotion was still on

Hey PAttYiCE860! You simply need to redeem the beta key on your console under 'Redeem Code'. Then run the registration application and you should receive the update 1-2 business days following registration.

Greetings,

when you redeem your beta key, the console download a program that you have to start (you can find it in "My games" I think), where you have to accept the terms and the conditions and then after 1-3 business day you will receive your beta dashboard.

Thank you for contact the Xbox Support,

Have a nice day!

Hello,

I believe I responded to one of your previous threads as well. If you registered your console for the beta on Friday/Saturday/Sunday, you would need to wait
1-2 business days from that point. Business days being "working days" Monday through Friday.

If you've redeemed the key you also have to download the application that the key redeemed and run the application so it can register your console for the beta. If you haven't done that yet, please do so. Once you've done that, you should get the update on
either Monday or Tuesday of this upcoming week. From that point after you've downloaded the update, you should have access to the beta forums within
3-5 business days.

The key in this process is patience.