Minecraft disappeard from account

Discus and support Minecraft disappeard from account in XBoX Games and Apps to solve the problem; I bought minecraft on 15 mai 2020 and I played a lot but I took a pause.When i wanted to play again the game just disappeard from the account and when... Discussion in 'XBoX Games and Apps' started by RaduWZ, Jan 30, 2023.

  1. RaduWZ
    RaduWZ Guest

    Minecraft disappeard from account


    I bought minecraft on 15 mai 2020 and I played a lot but I took a pause.When i wanted to play again the game just disappeard from the account and when I start the launcher it says play demo.The game just doesn't exist on my account and I have the email confirmation of the transaction.Please help me!

    :)
     
    RaduWZ, Jan 30, 2023
    #1
  2. Lucas Lauer Win User

    Minecraft game just disappeard after account migration

    Hello, PozytywO. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please tell me which version of the game you purchased?

    Also, do you have the confirmation email for the migration?
  3. onyxishere Win User

    Microsoft Points Disappeard

    Here is a link to the FAQ's about the change from MS Points to Currency.

    support.xbox.com/.../microsoft-points-retire-faq

    Please note that it does say that any points you had in your account would be changed to currency but must have been used as soon as possible as it would expire.

    Any currency or points that you purchased after they retired would have continued on.
  4. ghenesyz Win User

    I can't set my Minecraft account as my active account

    Hi, I did migrate my account. A guy from the Minecraft support confirmed that.

    I asked Minecraft support to tell me which Microsoft account was linked with my Minecraft account but they couldn't tell me that for security reasons.
  5. M3tal Daz3 Win User

    minecraft realms

    Creating a Minecraft Realm requires that you have a Mojang account with a Minecraft profile. If you don't yet own Minecraft, you can purchase it from our
    store. If you have an old Minecraft account,
    and still log in with your username, you need to migrate to a Mojang account to use Realms.

    You can purchase or extend a Minecraft Realm from your account page. Alternatively, your subscription settings can be found in-game by selecting your Realm,
    clicking Configure, then clicking Subscription.
  6. KindGryphon Win User

    Assigning Minecraft account to a diffrent Microsoft account

    Since my Microsoft account was linked to my Minecraft account I lost access to my Minecraft account cause someone deleted my Microsoft account. Now Im not sure what happens but I was wondering if i would be possible to link a diffrent Microsoft account to an already migrated Minecraft account.

    (*Moved from feedback.)
    Unfortunately not. If the Microsoft account that your Minecraft account was migrated to was deleted then your Minecraft would be essentially deleted along with it.
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Minecraft disappeard from account

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