Minecraft Bedrock won't load

Minecraft User cookie · Jul 31, 2022

I just recently got my computer up and running again after previous issues. I went to download Minecraft Java and Bedrock and so far as I know it Java is working perfectly fine but my issue is Bedrock edition. At first, I couldn't recognize the issue it was very on and off with working and Microsoft could not recognize that I was able to have it because of game pass. So I decided to try and load it on the Minecraft Launcher today and it has had crashing issues where it crashes at the Mojang logo and it is saying it can't load the game files. I have no clue why it is doing so or how it works but I know it has been having issues already since it doesnt even recognize that I can use it because I own game pass and last that I checked I should have owned it previously. Any advice would be much apreciated.

P.S. sorry if this is a little confusing I tried my best to give all the issues I have been having with it in the past 2 days.

:)

Lucas Lauer

Hello, Minecraft. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

So your main issue is that Minecraft Bedrock is crashing on the Mojang logo, is this correct? Dou you receive any error code or the game just closes itself?

Waiting for your reply.

NiteTimeOwl3533

You can always ask Minecraft Support for help

https://help.minecraft.net/hc/en-us/requests/new

AgentNiko105

On the Minecraft gift celebration thing you get a game called Minecraft marketplace creator tycoon this is what I'm referring to

Oh and I'm on bedrock edition no error message the map just won't load And I can't reinstall the game cuz I don't have good internet and theres gonna be at least 7gb if updates which I just can't do

NeoDan123

You will not have to uninstall the Minecraft (Bedrock) as it won't affect the Xbox One Edition of the game. It is basically separate versions.

Lucas Lauer

Actually the Minecraft website refers to the Minecraft for Windows as Minecraft Bedrock.

Please try to load the Minecraft for Windows by searching it on the Start menu. Just go to Start > Search and click on Minecraft for Windows. It only shows you "Play trial"?

Minecraft Bedrock won't load