Minecraft Bedrock won't let me sign in. Claims I have an account already connected (I don't)

Hello River Heyburn,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing this issue with Minecraft Bedrock. The error message you're seeing means that the Microsoft account you're trying to use to sign in to Minecraft Bedrock is already connected to another Minecraft account. This could be because you previously used a different Minecraft account with the same Microsoft account, or because someone else has used your Microsoft account to sign in to Minecraft.



To resolve this issue, you can try the following steps:



1. Go to the Xbox website and sign in with the Microsoft account you're trying to use to sign in to Minecraft Bedrock.

2. Click on "Profile & settings" and then "Account settings".

3. Under "Your info", click on "Sign-in preferences".

4. Make sure that "Ask for my password" is selected under "Security preferences".

5. Scroll down to "Apps and services" and click on "Apps and services that can access your account".

6. Look for Minecraft Bedrock in the list of apps and services and click on it.

7. Click on "Remove these permissions" and confirm that you want to remove Minecraft Bedrock's access to your Microsoft account.

8. Try signing in to Minecraft Bedrock again with your Microsoft account.



If this doesn't work, please connect with our live support team.



I hope this helps! Let me know if you have any other questions or concerns.

Hello,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question?

Thank you for understanding.

The thing is, I never had a Mojang account at all only a Microsoft account with windows 10 bedrock edition. I should be able to claim the java edition for free but it won't let me for some reason I even have proof of the purchase for bedrock Windows 10 edition

Thank you for the response

1. Are you using a new device?

• No
  

2. Have you tried playing Minecraft on this device?

• As I mentioned in my initial post, Java Minecraft plays fine. Bedrock Minecraft won't let me sign in.
  

3. Did you sign in using the same account where your game is attached?

• Yes
  

4. After migrating your account, can you sign in successfully to Minecraft?

• Yes, on the Java Version
  
• No on the Bedrock Version (As I stated in my initial post)
  

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I'm sorry to hear about this issue. Typically, you can access the Java version if you're using the same account where your Minecraft Bedrock was purchased. The Java Edition will be available if you sign in to your old account.

If you're trying to claim the free Java version on a different account, that won't be possible. If you've previously purchased Minecraft, you should be able to claim the other version. Here’s how:

1. Click here https://aka.ms/JavaBedrockEdition to go to the Microsoft Store listing for Minecraft: Java & Bedrock for PC.

2. Sign-in to the Microsoft Store with your Microsoft account.

3. Once you’re signed in, instead of a “Buy” button you should see a button that says “Get.” Click this button – and now you own both editions!

After you have gotten both editions, you can download and install the Minecraft Launcher to access your games.

Source: https://help.minecraft.net/hc/en-us/articles/66...

Hope this helps. Let me know if you have further questions or assistance. Thanks!