minecraft bedrock Computer and error Playfab media mismatch - Discovery=prod/20CA2,...

Hi! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

With regards to this error message, this usually happens due to the network connection you are using.

May I ask if you somehow tried restarting your Wi-fi already? Try to close the game first, turn off your router then turn back on. Connect your device to the internet then try launching the game again.

If it is still not working, try to do the steps below:

1. Press windows key and type "Settings"

2. Go to "apps & feature"

3. Find Minecraft on the list click on it and click "Advanced options"

4. Click "repair"

Once done, restart your device and check the game again to see if there will be an error.

Looking forward to the result so we can try to assist further.

Kind regards,

Ben

Hello Hunter, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I found a similar thread that may be helpful:
https://answers.microsoft.com/en-us/xbox/forum/...

If the inconvenience persists, I highly encourage you to report the problem to Mojang:
https://help.minecraft.net/hc/en-us/requests/new

You need to reset your internet router.

Hello Kenart Kt,

We hope you are doing well. Thank you for posting in Xbox Forums.

We understand that you are trying to play Minecraft however, you are getting an issue with in-game store. Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

For this issue, the best approach is to contact Mojang support: Submit a request – Home (minecraft.net)

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question and have a great day!



Sincerely,



Xbox Forum Moderator

Microsoft Community

Probably the most likely reason there are 2 Minecrafts on ur computer is because one is Java and one is Bedrock and if I'm right now Java and bedrock are included in a bundle which is now the standard edition of Minecraft