Minecraft bedrock but my account can't save to my device

Hello There ! I advise you to get in touch with Minecraft support regarding this matter .

Hi CairoFoxy,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We understand that you are trying to launch Minecraft and that you receive an error code: Cauldron. Let us check on this together and sort this out in timely manner.

Based on this support article - Error Code Troubleshooting – Home (minecraft.net), Error Code: Cauldron is related to connection or temporary service outage with either game or network. There is a troubleshooting steps provided on the link that you can follow. However, we would recommend you to first, make a back-up of your game before performing any troubleshooting - Managing Data and Game Storage in Minecraft – Home.

Should you need further assistance, you may contact Minecraft Support or submit a ticket Submit a request – Home (minecraft.net).

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Thank you for the response

1. Are you using a new device?

• No
  

2. Have you tried playing Minecraft on this device?

• As I mentioned in my initial post, Java Minecraft plays fine. Bedrock Minecraft won't let me sign in.
  

3. Did you sign in using the same account where your game is attached?

• Yes
  

4. After migrating your account, can you sign in successfully to Minecraft?

• Yes, on the Java Version
  
• No on the Bedrock Version (As I stated in my initial post)
  

In addition, I also have tried to uninstall and install minecraft again, as well as restarting my device. (Bedrock version of minecraft)

Hi PiersG_99! My name is Ricardo an independent advisor ready to help you with this situation!

Yes, Minecraft starter collection it's Minecraft bedrock that has crossplatform multiplayer between all the devices that use the Bedrock edition