Minecraft account suddenly cannot play multiplayer or access Realms "You cannot play on...

Discus and support Minecraft account suddenly cannot play multiplayer or access Realms "You cannot play on... in XBoX Games and Apps to solve the problem; This is adult account, previously have purchased Realms (no longer active, but am trying to resubscribe). I have tried uninstalling Xbox version of... Discussion in 'XBoX Games and Apps' started by Knique-, Aug 12, 2020.

  1. Knique-
    Knique- Guest

    Minecraft account suddenly cannot play multiplayer or access Realms "You cannot play on...


    This is adult account, previously have purchased Realms (no longer active, but am trying to resubscribe). I have tried uninstalling Xbox version of Minecraft, reinstalling, signing out, signing in (and various combinations of those).

    Yesterday, my daughters (setup as a child account) was able to play multiplayer with each other, today they cannot. When I tried to adjust their online privacy settings, I thought that would fix it. It did not.

    Then I signed in with my parent account on Xbox, launched Minecraft and I also am getting this error.

    Please help!

    :)
     
    Knique-, Aug 12, 2020
    #1
  2. Animalgril987 Win User

    account revered to child account

    Yes.

    Among others he cannot play Minecraft multiplayer or Realms.
  3. Franz112 Win User

    Family Filter App incompatible to device and thus Minecraft Multiplayer is blocked

    Thank you so much for your swift response. Unfortunately, it doesn't work. I've Set all the settings to "Friends" except for Video calling. I have restarted the device and still Minecraft says "Due to the setting in your Microsoft account you cannot play Realms..." (translated from German).
    I do not see any setting on that page or in any of the adjacent named "Multiplayer". On the help page (https://help.minecraft.net/hc/en-us...ealms-Multiplayer-Access-for-a-Child-Account) it says:

    "If a member of your family group wants to play multiplayer features in Minecraft, such as Minecraft Dungeons and Minecraft Realms, an organizer can adjust these settings by using the Xbox Family Settings app."

    This app is available on Playstore, but not for my Samsung tablet.
  4. XBF Diego M Win User

    Вы не можете играть в Realms из-за используемых параметров [Translation-You cannot play Realms due to the parameters used.]

    Hi Hedcraber,

    Are you subscribed to access Minecraft Realm servers? You have to pay a separate subscription fee to access the Realms Servers.

    Also the age that was initially used when creating the Microsoft account and is tied to your Xbox profile cannot be changed. The age on the Microsoft account is just profile information. Accounts under the age of 13 have multiplayer disabled by default and
    would need a parent account to enable multiplayer.

    Look over these two support articles for further information:

  5. weaselteat Win User

    You cannot play online multiplayer because of how your microsoft account is set up.

    I wanted to play Minecraft PS4 servers but when i signed into my Microsoft account i couldn't play servers because of the message that popped up "You cannot play online multiplayer because of how your Microsoft account is set up." please help me resolve
    this problem because i have nothing on my account restricting this type of play.

    Please send advice quickly as possible.
    I have the same issue with my children’s accounts. No matter what settings I change, they cannot play with me on my realm.

    This is infuriating especially since it’s only affecting minecraft. I can play other multiplayer games with them, though.
  6. vadasunshine Win User

    Minecraft Realms Purchase Not Working

    How whee you able to solve the problem? I have the exact same problem but I was already and adult account and I just cannot access my Minecraft realm
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Minecraft account suddenly cannot play multiplayer or access Realms "You cannot play on...

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