Minecraft account stolen and email and password changed

Eben Fourie · Sep 20, 2023

my account has been stolen and is no longer linked to my Microsoft account as it was deleted after the hacker changed the linked email.

i have my transaction ID and my Banks statement to prove that i bought the game.

please help

:)

kyle_m4496

Hi Eben. The best option in this case would be try recovering the account using the online recovery form.

To protect customer privacy, Microsoft can only help customers verify their account ownership through the online password recovery process.

If you remember any new details that might help with the recovery process, it's encouraged to keep trying to recover your account using the online account recovery form.

https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

Bogdan Romanescu

My account in minecraft got stolen was migrated on this account they ve changed the email adress on my minecraft acount that was migrated on this **** **** platform.

Zahir_Ramathula

MY ACCOUNT WAS STOLEN

Note: In many cases where people believe that their accounts have been stolen, hacked, or compromised, the issue is caused by a login issue.

First, try to change the password that’s associated with your account. For example, a Microsoft account or a Mojang account. Log out of anything that you're logged into (websites, game launcher, etc.), then if you were able to change the password, try to log in with the new password. If you have an old Minecraft account that logs in with a Java profile name instead of an email, you should migrate to the newer Mojang account format. 

If you have a Mojang account, try logging in with a different email address. 

If you are not sure if you should use your email address or Java profile name to log in, see our article on  Minecraft: Java Edition account types. 

If you do not receive password reset emails within a few minutes, or you are sure that your account was compromised, locate your transaction ID or gift code and contact Minecraft Support.

Note: If your account is linked to a Microsoft Secured Account or you have already migrated

contact Microsoft Support instead.

onyxishere

Change your email and password. Here's a link on how to remotely turn on on the password required option for your stolen console

support.xbox.com/.../password-protect-account

Dirty Loco

You need to contact Xbox support, and report the account stolen. http://support.xbox.com/contact-us

Also, you should change the email and password on the account.

Minecraft account stolen and email and password changed