Minecraft account problem

Discus and support Minecraft account problem in XBoX Accessibility to solve the problem; The email connected to my minecraft account was changed without me knowing. I have no access to that email, is there a way to fix this? Please help... Discussion in 'XBoX Accessibility' started by Sil Pen, Feb 12, 2023.

  1. Sil Pen
    Sil Pen Guest

    Minecraft account problem


    The email connected to my minecraft account was changed without me knowing. I have no access to that email, is there a way to fix this? Please help

    :)
     
    Sil Pen, Feb 12, 2023
    #1
  2. DrifterX22 Win User

    Minecraft for Windows 10

    Did you get Minecraft on your account or did your brother get Minecraft on his account. Seems like there may be a problem with which account purchased the game.
  3. WhicloxkQT Win User

    Mojang - Microsoft

    The problem i'm having is that before migrating accounts I installed minecraft and made a new minecraft account under my microsoft name. I would like to delete that, and then migrate accounts
  4. Darhyl Mayte Amizola Win User

    Minecraft account Problem

    Hey Henrique!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    In order to locate the Microsoft account where your Mojang account was migrated, kindly sign in to all of your known email addresses on account.microsoft.com > then go to Payment and billing > Order history.

    From there, you will be able to see your Minecraft game transaction. If the transaction can't be found, you will need to check your other Microsoft email addresses under Order history.

    Once the Minecraft transaction was found, use the same Microsoft account to sign in to Microsoft Store and install the game Minecraft on your Windows PC device.

    Thank you so much for your time. I hope you have a great day!
  5. Rodrigo Oliver Win User

    Minecraft account problem

    Hi MrWaffleDog12, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    You need the e-mail address to start the account recovery process.

    For privacy and security reasons, you won't be able to receive this information from Microsoft.

    Try searching on all your e-mail inboxes.
  6. JosefLBohorquez Win User

    Minecraft account problems

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Nicholas

    If your Mojang account is already linked to a Microsoft account the last option is fill the account recovery form, in that way you're going to submit a ticket with recovery team, they're going to review the info that you send and reset the account for you if you do it correctly:

    https://account.live.com/acsr

    Sadly, an account cannot be recovered with the gamertag alone.
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Minecraft account problem

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