Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny...

Discus and support Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny... in XBoX Games and Apps to solve the problem; So a few weeks back, a hacker got access to my Microsoft account while I was playing Minecraft: Java Edition. They then proceded to change the security... Discussion in 'XBoX Games and Apps' started by Christopher Gibson3, Jun 30, 2023.

  1. Christopher Gibson3
    Christopher Gibson3 Guest

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny...


    So a few weeks back, a hacker got access to my Microsoft account while I was playing Minecraft: Java Edition. They then proceded to change the security information associated to this account and deleted it. They then changed the Microsoft account associated to my Minecraft account to their own and I can no longer access my Minecraft account.

    I first tried contacting Minecraft support but kept hitting a brick wall as all I was getting was unhelpful answer-bot emails. I then decided to contact Xbox support. I opened a recovery request but was not told it was for my old Microsoft account, which I no longer care about. After weeks of back and forth contacting live agents, I was told that there was nothing Xbox support can do from their end about this issue, and they referred me to the Minecraft Support page, which ironically referred me to the Microsoft support page.

    I am convinced that there is a way to recover my hacked Minecraft account, please let me know how I can do this as all that is required is to change the Microsoft account associated to my Minecraft account from the hacker's one to my own.

    :)
     
    Christopher Gibson3, Jun 30, 2023
    #1
  2. Janet_C Win User

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny hacker's account

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I will be glad to help you.

    If the hacker changed the data you originally had as your primary email, it will be very difficult for you to get your account back.

    Please try to follow the hacked or compromised account recovery guidelines of this tool:

    https://support.microsoft.com/account-billing/h...

    If you somehow find the new email address associated with your account, fill out the recovery form with that information.

    https://account.live.com/acsr

    Here are some tips on how to find the email address.

    https://support.xbox.com/help/account-profile/m...

    Best Regards.
  3. Janet_C Win User

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny hacker's account

    There are no specific Microsoft support services for a game or a service, there are only the support agents in the link I gave you.
  4. Janet_C Win User

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny hacker's account

    If a support agent told you that it is not possible to recover the game license, unfortunately there is nothing else to do.
  5. Christopher Gibson3 Win User

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny hacker's account

    I have contacted them multiple times, sadly to no avail.

    The first time I was told I needed to request an account recovery, but it was not actually filed and I had to wait two weeks before trying again.

    The second time, I requested another account recovery, thinking it was for my MINECRAFT account, but was told I could not recover my MSA, which I was not interested in recovering anyway.

    The third time, I explained my issue more clearly, but was told that there was nothing they could do and I should try contacting Minecraft support, which could not help me either as my Minecraft account has been migrated and linked to a Microsoft account.
  6. Christopher Gibson3 Win User

    Minecraft account hacked, Microsoft account associated to Minecraft deleted and replaced ny hacker's account

    Hi there,

    Thanks for getting back to me. As I stated in the original post, I am NOT interested in recovering my MICROSOFT account, which has already been deleted and suspended by the MSA recovery team.

    However, I would like to know how I can forcefully change the MSA associated to my Minecraft: Java Edition account as it is currently linked the the hacker's MSA, which I can obviously not access.
Thema:

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