Minecraft account hacked and email deleted by someone

Electric Force · Jan 25, 2025

Hi,

Recently I've changed my email to another account for my Minecraft game, because I stopped using the other account. The next day when I tried to log in, the email was deleted and the email was switched to another person with the email gy*****@fmaillerbox.net

Can any staff of microsoft set this back? I think my account was brute forced or some sort. If there are any staff that can help me I will send them proof of owning the email and the game if possible

:)

Darhyl Amizola

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

ArabMC

Of course I remember the email, problem is, the person who hacked it transferred the Minecraft account to their email, then deleted MY outlook account.

Aggressive Combo

I made a new Microsoft account with the same email as the hacked Microsoft Account since it was deleted. Does that mean that Minecraft account is dead forever?

Mario Tirler

That doesn't really help because I still don't have Minecraft on my account, that is why I am suspicious that my account has been hacked in to and deleted by someone

trustededit

I can’t check “downtime” because my account got hacked or either deleted my the hacker, it said someone just got into my account somehow it was added in then changed my email to theirs not I can’t play games anymore such as Minecraft, the only game I really play.

If u could help me reply back.

Minecraft account hacked and email deleted by someone