Minecraft account gone after changing Microsoft password

Discus and support Minecraft account gone after changing Microsoft password in XBoX Accessibility to solve the problem; I have just changed my Microsoft password and upon trying to login to minecraft.net using Microsoft account, I managed to sign in but My Minecraft... Discussion in 'XBoX Accessibility' started by Konrad K1, Mar 1, 2023.

  1. Konrad K1
    Konrad K1 Guest

    Minecraft account gone after changing Microsoft password


    I have just changed my Microsoft password and upon trying to login to minecraft.net using Microsoft account, I managed to sign in but My Minecraft gamertag and game is gone?!?! It asked me for new gamertag and says to buy Minecraft despite purchasing it in 2021. Can anyone advise? I found similar thread and I'm surprised this has not been fixed in any way ->

    https://answers.microsoft.com/en-us...o-change/73b019ab-48d8-4a3b-ba8c-1b61d91cc5ac

    When you try to navigate to Login page (https://www.minecraft.net/en-us/login) and use

    Mojang Account (Email)

    Mojang password

    - If you enter old password, it says "Account has been migrated to a Microsoft account. Please log in with your Microsoft account using the green “Sign in with Microsoft” button above."

    - If you enter new (microsoft password) it says "Invalid email, username, or password. Forgot your password?"

    Seems like its out of sync

    Why is this even allowed, I don't have access to my products anymore. Can anyone advise Im really baffled

    :)
     
    Konrad K1, Mar 1, 2023
    #1
  2. Sascha Heilemann Win User

    Minecraft Account gone after trying to change password

    Thanks for you help, I hope the best, the only thing I can do is take a look at the weaknesses in my security and hope that the support can help me. Have a nice time 👍
  3. JosefLBohorquez Win User

    Minecraft Account gone after trying to change password

    Hi Sascha
    Actually, probably that happened. When an account is compromised usually the hacker remove your email and add a different one :c

    The help from here is limited for these situations, I hope that Microsoft support can help you to recover the compromised account
  4. Sascha Heilemann Win User

    Minecraft Account gone after trying to change password

    My guess would be that they somehow changed the mail address for my microsoft account, I hope the support can help me out on that, I dont see anything more I can do.
  5. Sascha Heilemann Win User

    Minecraft Account gone after trying to change password

    Just saw that my account was somehow "created" yesterday evening when I tryed to change the password, yet my minecraft account was always on the same mail address I used all the time. This would maybe mean that my account was deleted before that ir something like that.
  6. JosefLBohorquez Win User

    Minecraft Account gone after trying to change password

    Exist the possibility that the hacker accessed to your device and they deleted these security notifications.

    You can try to recover the account using the methods listed here: (until you receive a response from Microsoft about your request)

    https://support.microsoft.com/account-billing/h...
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Minecraft account gone after changing Microsoft password

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