Minecoins not showing on my Nitendo switch account

Hello Francine Idowu,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to get your Minecoins on your Nintendo Switch account. Have you tried restarting your Nintendo Switch console to see if the Minecoins appear? If not, please try that first.



If the Minecoins still do not appear, please ensure that you have linked your Microsoft account to your Nintendo Switch account. You can do this by following these steps:



1. Open Minecraft on your Nintendo Switch

2. Select "Sign In" from the main menu

3. Select "Sign in with a Microsoft Account"

4. Follow the on-screen instructions to link your Microsoft account to your Nintendo Switch account



If you have already linked your accounts and the Minecoins still do not appear, please contact Microsoft support for further assistance. They will be able to help you troubleshoot the issue and ensure that your Minecoins are properly linked to your Nintendo Switch account.

To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us. Once you're on the page, you'll see options where you can contact them via phone or live chat.
(Disclaimer: you may need to change the language of the support page to your preferred one)

I hope I helped!

YanYannn
Microsoft Community Moderator

Hello Francine Idowu,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Hi Peter! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Minecoins.

Kindly try to perform the following workarounds according to Microsoft Agent | Moderator Yanyannnn: https://answers.microsoft.com/en-us...-account/4d75e9ac-ff45-4c8f-8fe1-e52aa3effc9a

"Have you tried restarting your Nintendo Switch console to see if the Minecoins appear? If not, please try that first.

If the Minecoins still do not appear, please ensure that you have linked your Microsoft account to your Nintendo Switch account. You can do this by following these steps:

1. Open Minecraft on your Nintendo Switch

2. Select "Sign In" from the main menu

3. Select "Sign in with a Microsoft Account"

4. Follow the on-screen instructions to link your Microsoft account to your Nintendo Switch account

If you have already linked your accounts and the Minecoins still do not appear, please contact Microsoft support for further assistance. They will be able to help you troubleshoot the issue and ensure that your Minecoins are properly linked to your Nintendo Switch account.

To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us Once you're on the page, you'll see options where you can contact them via phone or live chat."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

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