Migtation, Minecraft key redeem problem

Hi Dawid! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your redeemed codes.

I'm afraid it is not possible to transfer redeemed codes from one account to another as it is permanently attached to the Microsoft account.

Furthermore, Microsoft Xbox does not have tools to manage any linked 3rd party accounts such as Minecraft, Epic games, Ubisoft accounts, etc.

In this case, you will need to reach out to Mojang for further assistance as they have the tools and resources to properly investigate this case and check for possible Mojang account unlink:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hello, Dylan.

Thanks for reaching out to our Microsoft Community Forum and please accept our sincerest hope that all is well.

I understand you have a question about purchasing a key for Minecraft Legends and how it is redeemed.

If you purchase a Minecraft Legends key labeled for the Microsoft Store, you will be able to redeem it on the Microsoft Store website or app.

It will not be redeemable on the Minecraft.net website.

If you redeem the key on the Microsoft Store, it should show up in your Minecraft launcher as long as you are signed in with the same Microsoft account.

I hope this helps! Let me know if you have any other questions.

Sincerely,





Forum Moderator

Microsoft Community

Hello, Nikita. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Did you purchase the Minecraft code that you want a refund for from the Xbox Store or from a retailer (a third party vendor)?

No that is not the problem the person who has used my gift key is not me i have no hands on that account.

Something went wrong with microsoft's key protection and someone else got their dirty hands on my key.

That is the problem... Why cant microsoft delete a minecraft gift key on the other persons account?

Hello, thanks for resolving the problem. But where I can redeemed my Fable III DLC keys from Steam ?