Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play...

Discus and support Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play... in XBoX Accessibility to solve the problem; Hello. When migration was going on, I migrated my Mojang Account into a Microsoft Account. A while after, I was required to create a Xbox Live account... Discussion in 'XBoX Accessibility' started by mythrows, Jul 11, 2023.

  1. mythrows
    mythrows Guest

    Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play...


    Hello. When migration was going on, I migrated my Mojang Account into a Microsoft Account. A while after, I was required to create a Xbox Live account in order to log into MultiMC, a popular Minecraft launcher that I used as well. The third party launcher is, however, irrelevant to my issue. The problem came when I created the Xbox Live account. This Microsoft Account that I am using was created a long time ago, when I needed an account to use Windows 8 with. After I migrated my Mojang Account, I reckon it was migrated into this one. When I made my Xbox Live profile, I had already migrated my Minecraft account, but when I log into the Official Minecraft Launcher, or any other third-party launchers, it keeps logging me in with the Xbox Live account, instead of my Minecraft Account that was migrated into my Microsoft Account. For whatever reason, I don't own Minecraft in my Xbox Live account, and so it won't let me play the game. When I log in with the email that I made my Microsoft AND Mojang accounts with, it automatically logs me in as the Xbox Live account that doesn't own the game. Consequentially, I can only play the game in my old computer, since it already has my correct Minecraft account logged into it, since it's the machine I used to do the migration.

    Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play... [​IMG]

    This is what the official launcher shows to me in my old computer: my ACTUAL Minecraft account, with my username, , through which I can play the game, and then the Xbox Live profile (HandyStew376592), that apparently doesn't own the game, meaning I can't play the game using it. This is a problem, because it always logs me in as HandyStew376592 whenever I try to log into any other machine, or launcher. Any help?

    :)
     
    mythrows, Jul 11, 2023
    #1
  2. CarTzy Win User

    Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play the game

    Hi mythrows,

    Thank you for posting in Microsoft Community.

    We recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    To contact live support, please follow the guide below:

    1. Please use this link: Contact us | Xbox Support
      1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      2. If not, please select the country/region it is showing and select the correct one among the list.
      3. Make sure to use to check the available contact times of the support.
      4. Select the "Contact Us" button
      5. Select the drop-down menu options that will match your concern.
      6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. SLRaymond Win User

    Cannot Access Minecraft Java Edition

    I had a me.com (iCloud) account when I first created my Minecraft account. I migrated using that email. Now when I log in to Minecraft using that email, I get my son's Xbox profile. Strangely, when I go to the account management webpage, I see that an entirely different email address (an outlook.com email) is the one connected to that account.

    I am unable to find a confirmation email regarding the migration. I know we both migrated, because we were playing the game regularly after the migration was required.
  4. DavidDalström Win User

    Two xbox accounts on the same Microsoft account

    Hello, I have a similar but different problem. In my case, I migrated a Mojang account to a Microsoft account and ended up with two Xbox profiles. It seemed to me that the migration process created the second profile instead of re-using the existing one.

    In the Minecraft Launcher, there are now two Xbox profiles available to choose from. One of them is indeed the migrated account and the other one is not (it contains all the other games associated with this Microsoft account except Minecraft).

    I can play the Minecraft game, all realms are visible (own and friends) exactly as before the migration, all good so far. But my own realm has expired despite it being automatically renewed up until the migration (I think the migration terminated the auto subscription).

    My problem is now that I can not log into the Minecraft Realms service with the Microsoft account because the default Xbox profile is not the one with the migrated Mojang account. It seems that the Minecraft Realms service makes assumptions about the associated Xbox tag and uses the default to identify the user, or at least it seems that way. It doesn't recognize that a Microsoft account can have several Xbox profiles/tags associated with it.
  5. Cappy . Win User

    Account recovery is too confusing

    So does that count as mojang account created to make that minecraft profile, or the account that was migrated with?
    If its the latter, again, the account email was changed.
  6. Jeanna_1203 Win User

    Migrating Mojang to Microsoft Account, not launching

    I migrated my minecraft account and even got a confirmation but it never gave me the screen to create xbox profile and gamertag..... I have only the old laucher to log in not through microsoft . How do I get to that since I already own the game?
Thema:

Migrating my Minecraft account and creating an Xbox Live profile has left me unable to play...

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