Migrating account from one email address to another - Issue with Store

Hi Djordje011, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If I may ask, what is the title of the game, and is this game purchased through Microsoft Store?

Dear Francia,

Thanks for stepping in.

The game is Minecraft for Windows 10 Starter Collection. The game is owned by my son.

However, it seems we need to purchase it again. The primary email address of the Microsoft Account was changed. There was an issue with the access and family settings earlier. That was solved.

Now the only issue after the transition is that the ownership of the game was changed.

Kind regards,
Djordje

Unfortunately there is not a way to migrate games and saved data from one account to another. You can however, if the email address is not a Microsoft one (@outlook, @hotmail, @live etc) change the primary email address. If you delete a Microsoft email
address, it will close down the email account and all access you may have to other Microsoft services

Unfortunately it's not possible to migrate from one account to another. Your only option, as long as the email that was originally used isn't a Microsoft one (@outlook, @hotmail, @live etc) then you can change the primary email address associated with
the account. If it's a Microsoft email address and you remove it, it would close all access to email and any other services used on that account.

Already tried all of that before didn't work as my account shows buy for minecraft java edition on the Microsoft store I am pretty sure that my account wasn't processed correctly after migrating I have even tried a fresh install of Windows and the xbox app. resetting the Microsoft store trying on a friend's pc that has migrated and was working but once I logged in on my username is shows demo only and only had 2 email address which I have tried both one wouldn't allow migration because I had another account on it but it made me make a new email during migration which is the one @outlook.com I don't have any other email addresses.