Migrating account from one email address to another - Issue with Store

Discus and support Migrating account from one email address to another - Issue with Store in XBoX Accessibility to solve the problem; Dear Community, I have changed the primary email address in my child's Microsoft account. After numerous tries eventually he managed to log in to... Discussion in 'XBoX Accessibility' started by Djordje011, Jan 2, 2022.

  1. Djordje011
    Djordje011 Guest

    Migrating account from one email address to another - Issue with Store


    Dear Community,

    I have changed the primary email address in my child's Microsoft account. After numerous tries eventually he managed to log in to Windows. However, when we tried to install a game we bought through Store it was not available. Actually it seems that we need to buy it again.
    Please advise how to overcome this issue and avoid additional spending.

    Kind regards,
    Djordje

    :)
     
    Djordje011, Jan 2, 2022
    #1
  2. Francia J. Win User

    Migrating account from one email address to another - Issue with Store

    Hi Djordje011, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If I may ask, what is the title of the game, and is this game purchased through Microsoft Store?
  3. Djordje011 Win User

    Migrating account from one email address to another - Issue with Store

    Dear Francia,

    Thanks for stepping in.

    The game is Minecraft for Windows 10 Starter Collection. The game is owned by my son.

    However, it seems we need to purchase it again. The primary email address of the Microsoft Account was changed. There was an issue with the access and family settings earlier. That was solved.

    Now the only issue after the transition is that the ownership of the game was changed.

    Kind regards,
    Djordje
  4. Njal the Blue Win User

    Migração de dados e jogos entre contas

    Unfortunately there is not a way to migrate games and saved data from one account to another. You can however, if the email address is not a Microsoft one (@outlook, @hotmail, @live etc) change the primary email address. If you delete a Microsoft email
    address, it will close down the email account and all access you may have to other Microsoft services
  5. Njal the Blue Win User

    Xbox Account Migration to New Microsoft Account

    Unfortunately it's not possible to migrate from one account to another. Your only option, as long as the email that was originally used isn't a Microsoft one (@outlook, @hotmail, @live etc) then you can change the primary email address associated with
    the account. If it's a Microsoft email address and you remove it, it would close all access to email and any other services used on that account.
  6. Night Hawk uk Win User

    Microsoft Account issue after Minecraft Migration

    Already tried all of that before didn't work as my account shows buy for minecraft java edition on the Microsoft store I am pretty sure that my account wasn't processed correctly after migrating I have even tried a fresh install of Windows and the xbox app. resetting the Microsoft store trying on a friend's pc that has migrated and was working but once I logged in on my username is shows demo only and only had 2 email address which I have tried both one wouldn't allow migration because I had another account on it but it made me make a new email during migration which is the one @outlook.com I don't have any other email addresses.
Thema:

Migrating account from one email address to another - Issue with Store

Loading...
  1. Migrating account from one email address to another - Issue with Store - Similar Threads - Migrating account email

  2. I forgot what email I migrated my minecraft account to.

    in XBoX Accessibility
    I forgot what email I migrated my minecraft account to.: Good afternoon, Recently wanted to get back into minecraft and I have been trying for days to locate my log in information with no avail. I have the confirmation email at *** Die E-Mail-Adresse...
  3. forgot what email my mojang account was migrated to.

    in XBoX Accessibility
    forgot what email my mojang account was migrated to.: After the Minecraft migration I cant remember what email I used to migrate my account... All I have is my mojang/minecraft username and i cant seem to find any help through support or online....
  4. How to find what email I migrated my minecraft account to.

    in XBoX Games and Apps
    How to find what email I migrated my minecraft account to.: So I had migrated my minecraft account when it needed to be migrated but now I can't find which email I'd migrated to. I thought it was my email I use for Xbox but that is now linked to my xbox...
  5. I migrated a mojang account to this email that i had purchased minecraft to so the old...

    in XBoX Accessibility
    I migrated a mojang account to this email that i had purchased minecraft to so the old...: as stated i migrated my old mojang account named lmaocool to my current email (and i have email proof of that) but after that i decided to get a another account and it overwrited my old one so...
  6. I cant log into my minecraft account using my Microsoft migration email or other information

    in XBoX Accessibility
    I cant log into my minecraft account using my Microsoft migration email or other information: None of my skins are there with the email and neither is my in game name b368e3dc-be96-4deb-9931-9473d3e3e35e
  7. Thought I migrated account, was unable to, and never got warning emails about it.

    in XBoX Games and Apps
    Thought I migrated account, was unable to, and never got warning emails about it.: I have a Minecraft account, purchased December 18th, 2010. I have the original user name as well as the Transaction ID. I have certain expected entitlements, as an Alpha/Legacy account holder. I...
  8. I forgot the Microsoft email address that I migrated my mojang account to.

    in XBoX Accessibility
    I forgot the Microsoft email address that I migrated my mojang account to.: What can I do? I don't remember the email I used to migrate my mojang account, I looked through all my emails but I can't find any email that specify something about migrating. What can I do?...
  9. I forgot which Microsoft email I migrated my minecraft account to

    in XBoX Accessibility
    I forgot which Microsoft email I migrated my minecraft account to: Hey there, I currently am facing an issue regarding my Minecraft Account Email after it was migrated. To be clarified, I own the actual email the account was first bought on which was on around...
  10. How can I pass my already migrated minecraft account to another email?

    in XBoX Games and Apps
    How can I pass my already migrated minecraft account to another email?: How can I pass my already migrated minecraft account to another email, without changing the rest of the things in this email, thus passing only the minecraft account to another email (a new one),...