Migrated my Mojang account to a Microsoft account, but the Microsoft account already had a...

I already migrated my mojang account to my microsoft account.

Hello, Portia. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Did you have two mojang accounts (one with Java and one with Bedrock), or did you have one mojang account (which had Java) and one Microsoft account with Minecraft for Windows, and you migrated this mojang account with Java to the Microsoft account that had Minecraft for Windows?

I ask because you cannot migrate two mojang accounts to only one Microsoft account. So if you had one mojang account with java and one mojang account with bedrock, you migrated them to two different Microsoft accounts.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello lisablake3, minecraft account migration to a Microsoft account exists, if you haven't already made this migration follow the steps below.

How to Migrate Your Mojang Account to a Microsoft Account

https://help.minecraft.net/hc/en-us/articles/44...

However, if you have already migrated to one Microsoft account, you will not be able to transfer the game to another account.

You may have to migrate your existing Mojang account to your Microsoft account if you haven't already. The link below will provide instructions on how to perform the migration. In this case since you already have an Xbox gamertag, I suggest scrolling to the "Migrating to an Existing Microsoft Account" section:

How to Migrate Your Mojang Account to a Microsoft Account – Home (minecraft.net)

[Let us know if this answered your question by tapping "Yes" below]

Hello Aisy M, I am an independent advisor and I would be happy to help you today. My name is Khaji

Check if the migration was successful: Try signing in to Mojang with your Microsoft account to check if the migration was successful

Use another Microsoft account: If you receive an error message that says “This is already taken,” it means that your Microsoft account already has a Mojang account attached to it. You will need to use another Microsoft account to migrate your Mojang account

Contact Minecraft Customer Support: If your account has been compromised, contact Minecraft Customer Support

Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account: Make sure you're signed in to the same Microsoft account you used to migrate your Mojang account

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.