Microsoft's developer program doesn't accept my info when trying to sign up

Discus and support Microsoft's developer program doesn't accept my info when trying to sign up in XBoX on Windows to solve the problem; Hi, I noticed when trying to provide my contact info, the combo box for choosing the "state/province" won't activate, only a text box input appears,... Discussion in 'XBoX on Windows' started by rdlga, Jul 18, 2023.

  1. rdlga
    rdlga Guest

    Microsoft's developer program doesn't accept my info when trying to sign up


    Hi, I noticed when trying to provide my contact info, the combo box for choosing the "state/province" won't activate, only a text box input appears, the combo box will only activate if I choose United States as the country, but I'm from Mexico, Tamaulipas. It seems that combo box doesn't work for any country except for United States.

    And when I tried to type in my state, it won't accept it as valid information.

    I already tried using different browsers and the problem persists in all of them.

    :)
     
    rdlga, Jul 18, 2023
    #1
  2. Janet_C Win User

    Microsoft's developer program doesn't accept my info when trying to sign up

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    This option is available in Mexico, so you should be able to enter your data correctly.

    Try to do it from the Edge browser in Private mode and also try it from another device.

    Best regards.
  3. rdlga Win User

    Microsoft's developer program doesn't accept my info when trying to sign up

    Hello!
    I'm a Independent Advisor. I will be glad to help you.

    This option is available in Mexico, so you should be able to enter your data correctly.
    Try to do it from the Edge browser in Private mode and also try it from another device.

    Best regards.
    I tried just that and the problem still persists. I also tried from different devices and it still won't let me.

    Here's a screenshot.


    [​IMG]
  4. RunFattyRun ATE Win User

    Ambassador programme problem

    What's happening when you try signing up?
    everything checks out but doesn't accept my profile :/
  5. Tomm_A Win User

    Why the Developer program sign up won't accept my state?

    Hello uriel gonzalez2,

    Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

    Based on the description, you are having issue purchasing the developer program in your Xbox console. Let us see and check on what we can do to help.

    We would like to ask few questions to help us isolate the issue further.

    1. Are you able to make other purchases other than this in your Xbox device?
    2. Can you take a screenshot of what you are trying to purchase in your Xbox console?
    3. What is the exact error message you are getting?

    We will provide more information related to your concern once we have receive the needed information for your concern.

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Microsoft Community Moderator
  6. Tomm_A Win User

    Why the Developer program sign up won't accept my state?

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]






    Thank you for your understanding.



    Respectfully



    Moderator

    Microsoft Community
Thema:

Microsoft's developer program doesn't accept my info when trying to sign up

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