Microsoft Xbox Primary Email/Alias Won't Change

Discus and support Microsoft Xbox Primary Email/Alias Won't Change in XBoX Accessibility to solve the problem; I've tried to change my primary alias email and it just won't work. When I hit the hyperlink sent to my new email nothing changes or happens in my... Discussion in 'XBoX Accessibility' started by Squiddoc, Aug 20, 2018.

  1. Squiddoc
    Squiddoc Guest

    Microsoft Xbox Primary Email/Alias Won't Change


    I've tried to change my primary alias email and it just won't work. When I hit the hyperlink sent to my new email nothing changes or happens in my microsoft xbox account. There must be a way to do this...

    :)
     
    Squiddoc, Aug 20, 2018
    #1
  2. raze Iighter
    raze Iighter Guest
    Xbox Live Family email adress

    My Microsoft account's primary alias is stuck as an Xbox Live Family email address and I cant't change it. I can't change my primary alias because of this "Your organization's policies prevent you from changing your primary alias". On top of that there doesn't
    seem to be any way to access this email address. If anyone has a solution It would be greatly appreciated.
     
    raze Iighter, Aug 20, 2018
    #2
  3. TotalDonkey
    TotalDonkey Guest
    Email Address on Dashboard not updating

    Hello,

    I added an email address that is associated with my LiveID (as an account alias) . I made the new email address the primary alias, but my dashboard still shows the old email address. Any suggestions?

    Note: The Microsoft Account information shows that the primary alias is the one that is displayed on your Microsoft devices (Windows PC, XBOX, and Windows Phone). It also mentions that it can take up to 2 days for the changes to take effect, I made the change
    last week.
     
    TotalDonkey, Aug 20, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Microsoft Xbox Primary Email/Alias Won't Change

    M3tal Daz3, Aug 21, 2018
    #4
  5. [MarcosDias]
    [MarcosDias] Guest
    You have to put one e-mail as primary, and delete the another to make the changes.
     
    [MarcosDias], Nov 5, 2018
    #5
  6. [MarcosDias] Win User

    Microsoft Xbox Primary Email/Alias Won't Change

    You have to put one e-mail as primary, and delete the another to make the changes.
  7. M3tal Daz3 Win User

    Microsoft Xbox Primary Email/Alias Won't Change

  8. XBF Leo G Win User

    Migrar o perfil xbox da conta Microsoft -[Translation - Migrate the Microsoft account xbox profile]

    Hello AlanMacielBR,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can move an Xbox profile from one Microsoft account to another. At the moment, this feature is not available for Microsoft account. The only option is
    to change the primary email address(primary alias) of the Microsoft account that has your Xbox profile. The account owner must

    change the primary alias
    of the account that has your Xbox profile to the intended email address. The account owner can then use the previous email address by adding it as a primary alias to a different Microsoft account. However, If you remove an alias
    that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again. We hope this information helps AlanMacielBR!
  9. XBF Leo G Win User

    Changing email on Xbox account

    Hello Daniel Burke_92,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you wanting to use the email address from the older Microsoft account and place it on your current account? Do you
    mean that you want to move an Xbox profile from one Microsoft account to another? It is not possible to transfer an Xbox profile's content, currency and saved data from one account to another. You can change the primary alias of an account.

    The primary alias is the email address that is used to sign in to the account. Keep in mind, you cannot have the same primary alias on two different Microsoft account. You would have to

    change the primary alias
    on the old account, remove the email address that you want from the old account, add the email address that you want to your current account and make the email address that you want the primary alias on your current account. If
    you take these steps, your relative's primary email address will change on his or her account. If your relative uses applications on other devices to access his or her Microsoft account, he or she will need to update those devices with the new information.

    Warning:

    • If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again.

      Make sure you save any info that you want from this alias before you remove it. All your email and contacts for this alias will be immediately deleted from the server and can't be recovered, and you won't be able to access Microsoft
      services like Xbox, Skype, and OneDrive if they use that alias.
    • If you're removing a primary alias, you'll need to choose another primary alias before it can be removed. If you’re using the primary alias to sign in to Microsoft services, you may not be able to sign in to these services after you delete
      the alias.
    • If you remove an email address from a non-Microsoft domain (like @gmail.com), then it usually becomes immediately available to be added as an alias on another Microsoft account.
  10. XBF Houmaidi O Win User

    Transfer Progress Or SImilar

    Yes you can change the original email address. This process is called changing the primary alias. The primary alias is the email address that is used to sign in to the account. The article explains how to complete this process.
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Microsoft Xbox Primary Email/Alias Won't Change

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